Remote Dutch CS Rep in Greece | Relocation Support

FH Collective Academy; Leiden; Remote; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Relocation support

Flight ticket within the EU

Airport pickup

Remote work flexibility

Job summary

FH Collective Academy in Leiden is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation to Greece available, and relocation assistance to help you settle in.

You will help users with empathy, investigate issues, and advocate for safety while using data insights to improve experience. Fluency in Dutch and English is required.

Qualifications

• Fluent in Dutch and English to assist a global online community.
• Experience in customer support or service roles.
• A solutions-driven mindset with strong interpersonal skills.

Responsibilities

• Provide empathetic and accurate customer support remotely.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to improve user experience.

Skills

Dutch fluency

English fluency

Customer service

Analytical skills

Interpersonal skills

Problem solving

Job description

FH Collective Academy in Leiden is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation to Greece available, and relocation assistance to help you settle in.

You will help users with empathy, investigate issues, and advocate for safety while using data insights to improve experience. Fluency in Dutch and English is required.