Remote Dutch Customer Support in Greece | Relocation

FH Collective Academy; Rotterdam; A distancia; EUR 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Flight within EU

Airport pickup

Performance bonus

Descripción de la vacante

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation assistance to Greece, and includes a performance bonus up to 250 gross/month. Fluency in Dutch and English, plus strong interpersonal and analytical skills, are required.

You will help users, resolve issues, and contribute to a safe, helpful environment while adapting to a Mediterranean work-life balance.

Formación

• Fluent in Dutch and English, with strong interpersonal skills.
• Experience in customer support or community management preferred.
• Analytical mindset and ability to use data to improve user experience.

Responsabilidades

• Provide empathetic and accurate customer support to a global online community.
• Investigate account issues and content reports to ensure safety and trust.
• Advocate for community safety and product understanding with users.

Conocimientos

Dutch

English

Interpersonal skills

Analytical thinking

Customer empathy

Herramientas

Digital platforms

Descripción del empleo

FH Collective Academy is seeking a Customer Service Representative to support a global online community. The role is fully remote with relocation assistance to Greece, and includes a performance bonus up to 250 gross/month. Fluency in Dutch and English, plus strong interpersonal and analytical skills, are required.

You will help users, resolve issues, and contribute to a safe, helpful environment while adapting to a Mediterranean work-life balance.