Regional Account Manager - West Holland and Utrecht

Barry Callebaut Group; Zundert; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Barry Callebaut Group in the Netherlands seeks a Regional Account Manager to own a B2B portfolio in confectionery and bakery segments, with exposure to dairy and ice cream. The role covers West Holland and Utrecht, offering hybrid work and frequent travel within West-North Holland and occasional travel to Wieze, Belgium.

You will drive sustainable growth in volume and margin, build strong customer relationships, and expand the Specialty portfolio, reporting to the Field Sales Manager Regional

Qualifications

• Bachelor's degree in Economics, Business Administration, Sales, Marketing, or a related field.
• Minimum 5 years of sales experience in B2B food industry preferred.
• Knowledge of chocolate or food manufacturing is a plus.
• Fluent English and Dutch language skills.
• Experience with CRM systems such as Salesforce.
• Strong commercial skills including relationship building, listening, presenting, and negotiation.
• Excellent stakeholder management, communication, and analytical skills.
• Entrepreneurial mindset with ownership and accountability.
• Willingness to travel frequently within West-Holland and to Belgium.

Responsibilities

• Achieve commercial targets for Regional Accounts across West Holland and Utrecht.
• Develop and maintain customer relationships and account plans with Sales Manager and cross-functional teams.
• Lead sales activities: prospecting, visits, needs assessments, negotiations, revenue generation.
• Identify opportunities to expand customer base and market penetration.
• Coordinate with R&D, Technical Support, Pricing, Customer Care, Demand Planning, and Supply Chain.
• Secure accurate customer forecasts and communicate with planning teams.
• Provide market insights and competitive intelligence to stakeholders.
• Maintain CRM records and high-quality reporting and data analysis.
• Operate according to internal policies and trade legislation.
• Develop market knowledge and understanding of the global organization.

Skills

English fluency

Dutch language

Salesforce CRM

Relationship building

Negotiation

Analytical skills

Entrepreneurial mindset

Travel readiness

Education

Bachelor's degree in Economics or related

Tools

Salesforce

Job description

About The Role

As a Regional Account Manager, you will act as the owner of your customer portfolio and serve as the primary contact for mid-sized industrial B2B customers in the confectionery and bakery segments, with additional exposure to dairy and ice cream. You will be responsible for driving sustainable growth in both volume and margin, building strong customer relationships, and creating long-term value through innovation and the expansion of the Specialty portfolio. This position covers the West Holland and Utrecht region and reports to the Field Sales Manager Regional Accounts. This is a permanent, full-time, hybrid role based in the Netherlands. The role requires frequent travel within West-North Holland and occasional travel to Wieze, Belgium.

Key Responsibilities

• Achieve commercial targets for the Regional Accounts portfolio across West Holland and Utrecht.


• Develop and maintain strong customer relationships and create account plans in collaboration with the Sales Manager and cross-functional teams.


• Lead sales activities including prospecting, customer visits, needs assessments, contract negotiations, and revenue generation.


• Identify opportunities to expand the customer base and increase market penetration.


• Coordinate internal stakeholders across functions including R&D, Technical Support, Pricing, Customer Care, Demand Planning, and Supply Chain.


• Secure accurate customer forecasts and ensure effective communication with internal planning teams.


• Provide market insights, customer feedback, and competitive intelligence to relevant stakeholders.


• Maintain accurate CRM records and ensure high-quality reporting and data analysis.


• Operate in accordance with internal commercial policies and applicable trade legislation.


• Continuously develop market knowledge, business expertise, and understanding of the global organization.

Your profile

• Bachelor's degree (or similar education) in Economics, Business Administration, Sales, Marketing, or a related field.


• Minimum 5 years of sales experience, preferably within the BAPA & B2B food industry.


• Knowledge of the chocolate or food manufacturing industry is an advantage.


• Fluent English and Dutch language skills.


• Experience working with CRM systems such as Salesforce.


• Strong commercial skills including relationship building, listening, presenting, and negotiation.


• Excellent stakeholder management, communication, and analytical skills.


• Entrepreneurial mindset with a strong sense of ownership and accountability.


• Ability to work effectively in a fast-paced and complex business environment.


• Persistent, solutions-oriented, customer-focused, and comfortable making pragmatic decisions under ambiguity.


• Willingness to travel frequently within West-North Holland and occasionally to Wieze, Belgium.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.

#oneBC - Diverse People, Sustainable Growth.