R&D Operations Lead: Governance & Compliance

KRUSHLabs

Eindhoven

On-site

EUR 90,000 - 130,000

Full time

14 days+

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Job summary

KRUSH Labs, Eindhoven-based privately owned R&D and prototyping center, seeks an experienced Director of Operations to build scalable processes across IT, security, legal, finance, procurement, and facilities. You will partner with leadership to translate strategic priorities into practical, compliant operations and continue to mature governance as the company grows.

Based in a fast-paced, high-growth environment, you will lead cross-functional teams, drive risk-based improvements, and shape the

Qualifications

Bachelor's or Master’s degree in Business Administration, Operations, General Management, Finance, or a related field.
8+ years of experience in operations, business operations, general management, or similar cross-functional roles, preferably within high-growth technology, engineering, manufacturing, or R&D-driven environments.
Proven experience establishing and implementing operational processes, policies, controls, and governance frameworks.
Experience working across multiple functions such as IT, Security, Legal, Compliance, Finance, Procurement, and Facilities.
Strong understanding of operational risk management, internal controls, compliance, and business continuity.
Experience managing external service providers, consultants, vendors, and other operational partners.
Strong project and process management skills, with the ability to drive initiatives from identifying a gap through implementation and follow-up.
Strong business and financial acumen, including understanding of budgeting, procurement, financial controls, and operational reporting.
Proficiency with MS Office / Google Workspace and business systems; experience with ERP, HRIS, ITSM, or other operational platforms is a plus.

Responsibilities

Design and establish the company's operational framework, ensuring clear processes, policies, responsibilities, and decision-making structures across key support functions.
Establish and maintain operational policies and procedures covering IT, information security, legal, compliance, finance, procurement, facilities, and business continuity.
Act as the operational owner responsible for ensuring that critical processes and controls are properly implemented, documented, maintained, and regularly reviewed.
Coordinate with internal teams and external specialists across Legal, Finance, IT, Security, HR, and other support functions to ensure effective execution and alignment.
Identify operational, compliance, security, and business risks, establish appropriate controls, and ensure mitigation actions are implemented and followed through.
Ensure appropriate processes are in place for IT access, equipment, systems, data protection, security, onboarding/offboarding, and business continuity.
Establish clear workflows and approval processes for finance, procurement, contracts, vendors, expenses, and other administrative operations.
Oversee and coordinate facilities, workplace infrastructure, suppliers, and other operational services to ensure an effective and reliable working environment.
Implement operational reporting frameworks, KPIs, and regular reviews, providing leadership with clear visibility into operational performance, risks, gaps, and priorities.
Conduct regular reviews of operational processes and policies, identifying gaps and opportunities for improvement and ensuring agreed actions are implemented.
Support the leadership team in translating business and strategic priorities into clear operational plans, processes, and execution.
Foster a culture of accountability, transparency, compliance, and operational excellence across the organization.