Quality & Compliance Specialist

NTT; Amersfoort; On-site; EUR 60,000 - 90,000; Full time

Job summary

NTT in the Netherlands seeks a governance, risk and compliance professional to support a practical, business-oriented compliance and risk management program across the organization. You will partner with business teams to translate governance and compliance requirements into pragmatic solutions and help prepare responses to audits, due diligence requests, and client questionnaires.

Your role includes coordinating evidence, policies, and supporting materials, and assisting in certification

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Strong written and verbal communication in Dutch and English.
• Experience with audits, due diligence, and regulatory frameworks advantageous.

Responsibilities

• Support the Governance, Risk & Compliance function in delivering a practical, business-oriented program.
• Partner with business teams to translate requirements into pragmatic solutions.
• Contribute to audits, due diligence, assessments, and client questionnaires.
• Coordinate evidence, documentation, policies, and supporting materials.
• Assist in responses to RFPs related to compliance, information security, privacy, governance, and risk.
• Monitor ongoing activities and drive timely completion of actions and improvements.

Skills

GRC

Stakeholder engagement

Audits & due diligence

Policy documentation

Information security

Privacy

Regulatory compliance

Education

Bachelor's degree in Law or Business

Job description

• Support the Governance, Risk & Compliance function in delivering a practical, business-oriented compliance and risk management program
• Partner with business teams and stakeholders to help translate governance and compliance requirements into pragmatic and effective solutions
• Contribute to customer trust and assurance activities by supporting audits, due diligence requests, compliance assessments, and client questionnaires
• Assist in preparing responses to RFPs and customer inquiries related to compliance, information security, privacy, governance, and risk management
• Coordinate and maintain compliance evidence, documentation, policies, and supporting materials
• Support certification and audit activities, including evidence collection, stakeholder coordination, and follow-up of findings and improvement actions
• Participate in compliance reviews and gap assessments against internal requirements, legislation, and industry frameworks
• Monitor ongoing compliance activities and help drive timely completion of actions and deliverables
• Contribute to the continuous improvement of policies, processes, controls, and governance practices
• Identify opportunities to improve compliance maturity, operational effectiveness, and stakeholder awareness
• Build strong and trusted relationships with internal stakeholders while maintaining an independent governance perspective
• Communicate complex governance, risk, and compliance topics in a clear, practical, and business-friendly manner

The ability to balance governance requirements with practical business needsExcellent stakeholder engagement skills and the ability to collaborate across different teams and levels of the organizationA proactive mindset, ownership mentality, and willingness to learnStrong written and verbal communication skills in both Dutch and EnglishStrong analytical and problem-solving skills with a structured approach to managing information and documentationRelevant certifications or training in compliance, information security, privacy, governance, auditing, or risk management are advantageous but not mandatoryBachelor’s degree (or equivalent working and thinking level) in Law, Business Administration, Compliance, Risk Management, Information Security, IT, or a related fieldHigh ethical standards, integrity, and a commitment to promoting a culture of trust and accountabilityA strong interest in governance, risk management, compliance, information security, privacy, or related disciplinesExperience within governance, compliance, risk, legal, information security, privacy, or a comparable business support functionExperience collaborating with multiple stakeholders and supporting cross-functional initiativesExperience interacting with customers or external stakeholders is an advantageA structured and detail-oriented approach to documentation, reporting, coordination, and follow-up activitiesExposure to audits, compliance assessments, due diligence exercises, or RFP processesExperience working in a technology-driven or professional services environmentInformation Security and PrivacyAudit and Assurance ProcessesRisk Management and Internal ControlsNIS2 and DORAExperience or knowledge of one or more of the following areas is considered an advantage:Regulatory ComplianceTechnology-enabled Services and IT OperationsSOC 2ISO 27001, ISO 27701, ISO 22301, ISO 9001