Quality Assurance Specialist

Smith & Associates Europe B.V.; Amsterdam; On-site; EUR 50,000 - 75,000; Full time

Job summary

Smith & Associates Europe B.V. is seeking a Quality Systems Specialist in Amsterdam to maintain and support the Quality Management System (QMS) in compliance with ISO standards. Your responsibilities will include participating in audits, investigating quality issues, and supporting cross-functional teams for quality improvements.

As a key team member, you will ensure timely closure of corrective and preventive action plans, maintain calibration records, and drive continuous improvement initiatives.

Responsibilities

• Maintain and support the organization’s Quality Management System (QMS) in accordance with applicable standards.
• Participate in internal audits and support external audits with certification bodies.
• Investigate quality issues and develop corrective and preventive action plans.
• Support process owners in maintaining consistent quality controls.
• Assist in identifying opportunities to optimize processes and strengthen compliance.
• Maintain calibration records and ensure equipment is up to standard.

Job description

Responsibilities

• Quality Systems & Compliance – Maintain and support the organization’s Quality Management System (QMS) in accordance with applicable standards (e.g., ISO 9001, ISO 13485, ISO 14001, etc). Ensure quality policies, procedures, and work instructions remain up to date and compliant. Prepare and maintain quality documentation, logs, reports, and audit records.
• Audit Support & Execution – Participate in internal audits and support external audits with certification bodies, customers, or regulatory authorities. Assist in audit preparation activities, evidence gathering, and follow-up actions. Monitor audit findings and coordinate corrective and preventive action activities (CAPA).
• Corrective & Preventive Action (CAPA) Management – Investigate quality issues and non-conformities to determine root cause. Develop and track corrective and preventive action plans to ensure timely closure. Verify the effectiveness of implemented actions.
• Process & Quality Control – Support process owners in maintaining consistent quality controls across workflows. Review and analyze quality data to identify trends or improvement opportunities. Conduct quality inspections, sampling, or verification activities as required.
• Continuous Improvement – Assist the Process Automation Specialist with identifying opportunities to optimize processes, reduce defects, and strengthen compliance. Collaborate with cross-functional teams to drive quality improvements.
• Supplier & Calibration Support – Maintain calibration records and ensure equipment used for inspection and testing is up to standard.

We are an Equal Opportunity/Affirmative Action Employer.