Projects Operations Manager

Turner & Townsend; Amsterdam; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Turner & Townsend in Amsterdam seeks an experienced Project Manager to own end-to-end delivery of technical and infrastructural projects on-site for a major global energy client. You will serve as the single client contact, uphold PM methodology, and ensure safety and quality standards on a live industrial site.

The role requires 7–10+ years in technical project leadership, with PMP/PRINCE2 credentials, and strong budget, risk, and stakeholder management capabilities in industrial or laboratory

Qualifications

• Bachelor's or Master's degree in Engineering, Industrial Technology, or a related technical field.
• PMP certification is required or in progress; PRINCE2 also acceptable.
• 7–10+ years managing technical or infrastructural projects, with 3+ years in a lead/PMO role.

Responsibilities

• Act as the first point of contact for the client on all operational project questions; manage expectations and communication cadence.
• Chair steering committee and status meetings; escalate issues with recommended options.
• Ensure all project managers follow the defined PM process and methodology (stage gates, templates, change control, closeout).
• Own scope control — manage change requests formally and prevent scope creep.
• Steer planning, critical path, and interdependencies across a multi-project portfolio.
• Own budget adherence — track CAPEX/OPEX, forecast vs. actual, and report variances.
• Ensure deliverables meet agreed quality standards before handover to operations/maintenance.
• Hold HR line responsibility: performance management, coaching, development plans, and hiring input.
• Maintain a live risk register and drive mitigation actions to closure.
• Coordinate with procurement on technical scopes, vendor selection, and contract performance.
• Manage subcontractor and vendor relationships for specialised technical work.
• Ensure formal handover to maintenance/operations, including as-built documentation, spares lists, and training.
• Provide portfolio-level status reporting to leadership (schedule, cost, safety, and quality KPIs).
• Drive lessons-learned reviews and continuously improve PM process and templates.

Skills

Stakeholder management

Budget literacy

People leadership

Risk-based decision making

Process discipline

Communication at executive level

Education

Bachelor's or Master's in Engineering / Industrial Technology

PMP certification

PRINCE2 certification

Tools

MS Project

Primavera

ERP/CAPEX systems

Job description

At Turner & Townsend we’re passionate about making the difference – we are committed to delivering Sustainable Net Zero outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious Net Zero programmes from over 112offices worldwide.

As our presence across the Nordics continues to grow rapidly, we are investing in building a best-in-class Project Management team to support an expanding portfolio of global clients. This is an exciting time to join our business, offering the opportunity to play a key role in our growth, influence how we deliver projects across the region, and contribute to the success of some of the world's leading organisations.

Location Amsterdam- On-site, semi-industrial site with experimental installations and laboratories
Reports to- Project Director
Direct reports- Project Managers / Project team members
Employment type- Full-time
Language - Fluent in both engish and Dutch (C1) is a must

Role Purpose

Own end-to-end delivery of technical, asset-replacement, and infrastructural projects on site, forone of our major global energy clients with a diverse portfolio across traditional and renewable energy sectors.

Act as the client's single point of contact for all operational project matters, while ensuring the team executes to a consistent project management methodology, protects scope, schedule and budget, and operates safely within a live industrial and laboratory environment.

Key Responsibilities

Client & Stakeholder Management

• Act as the first point of contact for the client on all operational project questions; manage expectations and communication cadence
• Align with the maintenance organisation on new project requests, feasibility, and prioritisation
• Chair steering committee and status meetings; escal… issues with recommended options, not just problems

Project Governance & Delivery

• Ensure all project managers follow the defined PM process and methodology (stage gates, templates, change control, closeout)
• Own scope control — manage change requests formally and prevent scope creep
• Steer planning, critical path, and interdependencies across a multi-project portfolio
• Own budget adherence — track CAPEX/OPEX, forecast vs. actual, and report variances
• Ensure deliverables meet agreed quality standards before handover to operations/maintenance

Team & Resource Management

• Hold HR line responsibility: performance management, coaching, development plans, and hiring input
• Manage team capacity and utilisation across concurrent projects; resolve resource conflicts
• Ensure on-site presence and coverage appropriate to project phases and safety needs
• Maintain a live risk register at both project and portfolio level; drive mitigation actions to closure
• Own the issue escalation path and maintain a decision log for traceability

HSE & Compliance

Ensure all projects comply with site safety, permit-to-work, and lab-specific protocols (e.g. LOTO, hazardous materials handling, Management of Change)

• Coordinate with EHS/QA functions on commissioning and handover of experimental or regulated installations
• Ensure contractor safety compliance, site inductions, and adherence to permit requirements

Procurement & Contractor Coordination

• Coordinate with procurement on technical scopes, vendor selection, and contract performance
• Manage subcontractor and vendor relationships for specialised technical work

Change Management & Handover

• Ensure formal handover to maintenance/operations, including as-built documentation, spares lists, and training
• Manage the Management of Change (MOC) process for modifications
• Provide portfolio-level status reporting to leadership (schedule, cost, safety, and quality KPIs)
• Drive lessons-learned reviews and continuously improve PM process and templates
• Maintain project documentation standards and ensure audit-readiness

Core Competencies

• Stakeholder management and executive-level communication
• Financial and budget literacy (CAPEX tracking, business case validation)
• People leadership and conflict resolution
• Risk-based decision making
• Process discipline balanced with pragmatic, hands-on problem-solving on the shop floor
• Bachelor's or Master's degree in Engineering, Industrial Technology, or a related technical field
• PMP certification (PMI) required or in progress; PRINCE2 also acceptable
• 7–10+ years managing technical or infrastructural projects, including at least 3 years in a team-lead or PMO-type role
• Experience in industrial, process, pharmaceutical, or laboratory environments preferred
• Working knowledge of HSE regulations relevant to industrial and laboratory sites
• Experience with project controls tools (e.g. MS Project, Primavera, ERP/CAPEX systems)

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

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