Product & Tech Operations Manager - Flexible/Remote

Awin Benelux; Amsterdam; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Flexi-Week and Work-Life Balance

Flexi-Office

Health & Well Being

Development

Remote Working Allowance

Appreciation

Job summary

Awin is seeking a Product & Technology Operations Manager for maternity cover on a fixed-term contract until 31 July 2027 in Amsterdam. You will drive operational excellence, optimize workflows and boost cross-functional collaboration to deliver innovative products efficiently.

You will lead release communications, coordinate internal programs, and build strong relationships across teams while supporting a flexible, hybrid work environment and professional development through Awin Academy.

Qualifications

• 2+ years of experience in operations, program management, or a related role.
• Proven track record of driving improvements in ways of working and communication strategies within a global or cross-functional environment.
• Familiarity with product development lifecycles, especially in SaaS or tech-driven organisations.
• Experience identifying and implementing process improvements within a team or operating model.
• Some exposure to coaching or mentoring others on best practices.
• Operational Excellence: Demonstrated ability to streamline workflows and implement scalable processes.
• Ability to spot patterns and connect dots across teams and processes, rather than treating issues in isolation.
• Outstanding communication skills, with the ability to tailor messages to diverse audiences and articulate complex concepts clearly.
• Strong facilitation skills with the ability to lead discussions, workshops, and cross-functional initiatives.
• Proficiency in using data and analytics to inform and optimize processes.

Responsibilities

• Enhance Operational Efficiency: Evaluate and refine processes across the operating model to improve efficiency, collaboration, and scalability.
• Measure and Improve Ways of Working: Track key indicators of team effectiveness and use them to identify opportunities for improvement.
• Enable Cross-Functional Collaboration: Facilitate workshops, discussions, and collaborative problem-solving sessions to address cross-departmental challenges.
• Deliver Release Communication: Ensure clear and consistent communication of roadmap updates, release plans, and key initiatives across teams.
• Support Team Coordination: Act as the central coordination point for internal communication and cross-functional projects within the Product & Technology organisation.
• Build Ground-Level Relationships: Develop working relationships with team members and stakeholders to understand context and surface issues early.

Skills

Operations

Program management

SaaS experience

Cross-functional collaboration

Data analytics

Coaching/mentoring

Communication

Facilitation

Process improvement

Job description

Awin is seeking a Product & Technology Operations Manager for maternity cover on a fixed-term contract until 31 July 2027 in Amsterdam. You will drive operational excellence, optimize workflows and boost cross-functional collaboration to deliver innovative products efficiently.

You will lead release communications, coordinate internal programs, and build strong relationships across teams while supporting a flexible, hybrid work environment and professional development through Awin Academy.