Product Owner - Back Office, Integration & Ecosystem

C Teleport; Rotterdam; On-site; EUR 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid working model

Opportunity for growth as a product leader

Direct interaction with customers

Job summary

C Teleport is looking for a Product Owner for Back Office, Integration & Ecosystem in Rotterdam. You will own the integration strategy, ensuring seamless connections between systems while reducing manual work. Your responsibilities span mapping workflows to integration logic and managing supplier relationships. The ideal candidate has experience in B2B SaaS or travel tech.

This hybrid role requires onsite collaboration 3 days per week, offering an opportunity to shape the integration roadmap and impact customer success directly.

Qualifications

• 3+ years as a Product Owner or Product Manager.
• Hands-on experience with API design and webhook integrations.
• Proven ability to translate customer workflows independently.
• Experience designing integrations with enterprise systems.

Responsibilities

• Own the integration product area end‑to‑end.
• Map customer operational workflows to integration logic.
• Manage relationships with suppliers of the tools we integrate with.
• Own how C Teleport's capabilities are exposed.
• Shape modern, AI-assisted crew travel operations.

Skills

API design

Communication skills

Integration logic

Customer onboarding

Education

3+ years experience in B2B SaaS

Experience with enterprise systems

Tools

REST

Webhook integrations

Job description

Are you a Product Owner who has built integrations that genuinely eliminate manual work — not just connect systems, but remove the human effort between them? Do you understand how operational data flows across scheduling, HR, expense, and finance tools? Can you translate complex customer workflows into integration logic that works reliably at scale?

If so, we'd love to meet you. At C Teleport, we manage high-volume, high-stakes crew travel for maritime, aviation, and energy operators. In this environment, manual work is not just inefficient — it is a risk. Our integration layer exists to eliminate it: automating data flows across every system a travel manager, crew planner, or finance controller touches, so that human attention goes to decisions, not data entry.

As Product Owner for Back Office, Integration & Ecosystem, you own that layer — and more. You will shape how C Teleport's capabilities are exposed and adopted across our customers' ecosystems, and you will help set the new industry standard for AI-assisted crew travel operations. This is not a coordination role. It is hands‑on ownership of the integrations and platform capabilities that define our competitive position.

Key Responsibilities

• Integration strategy and ownership: Own the integration product area end‑to‑end—decide what we build, prioritise the backlog, design integration architecture, write clear acceptance criteria, and drive delivery. You partner with engineering and customer success—strategy and prioritisation are yours. Research and understand the systems our customers run: crew scheduling tools (Compas, Leon), HR systems, expense platforms (Concur, Expensify), and ERP/accounting systems (SAP, Microsoft Dynamics). Define what seamless integration means for each customer segment.

• Workflow translation: Map customer operational workflows to integration logic. Understand how a crewing team plans a voyage, how HR records an assignment, how finance reconciles the trip — and translate that into data mappings, sequencing rules, and error handling that engineering can implement without constant back‑and‑forth. You are the bridge between what a customer describes and what gets built.

• Supplier and partner coordination: Manage the relationships with suppliers of the tools we integrate with. Orchestrate the work between our engineers, customer admins, and the engineering and support teams on the supplier side. You ensure alignment across all parties and keep integrations moving from design through to live deployment.

• Discoverability and adoption: Own how C Teleport's capabilities are exposed — not just integrated. Ensure our platform surfaces the right functionality through well-designed APIs, developer documentation, and in‑product signposting, so customers and partners can find, understand, and adopt what we offer without a custom implementation project every time.

• Setting the new standard for AI‑assisted travel operations: Shape how C Teleport participates in the next generation of crew travel operations. This means designing capability exposure—APIs, webhooks, structured integrations—that lets automated systems and AI agents discover, invoke, and orchestrate C Teleport functionality. Our ambition is not to keep pace with industry change; it is to define what modern, AI‑assisted crew travel operations looks like.
  Customer outcomes and data: Define and track KPIs for integration health and adoption: onboarding time, integration deployment rate, manual workaround reduction, data accuracy, and support volume. Use data to validate that what ships actually delivers value.

• Define and track KPIs for integration health and adoption: onboarding time, integration deployment rate, manual workaround reduction, data accuracy, and support volume. Use data to validate that what ships actually delivers value.

Requirements

• 3+ years as a Product Owner or Product Manager shipping integrations, onboarding, or platform/API products in a B2B SaaS, travel tech, or fintech company — with real customers deploying and using what you built.

• Hands‑on experience with API design, REST patterns, and webhook‑based integrations. You are comfortable reading documentation, spotting edge cases, and producing specifications that engineering can act on without ambiguity.

• Proven ability to translate customer workflows into integration logic independently — you can run a customer workshop, understand their end‑to‑end process, and produce a data mapping and specification without a dedicated analyst team supporting you.

• Experience designing integrations with enterprise systems: scheduling tools, HR platforms, expense systems, or ERP/accounting software. Deep knowledge of travel or crew operations is a strong advantage — but if that background isn't there, you must bring equivalent experience mapping complex operational workflows in a comparable industry.

• Track record of measuring customer adoption, time‑to‑value, and reduction in manual work — not just shipping features.

• Comfortable working at the intersection of integration and product discoverability: you think about how capabilities are found and adopted, not just how they're built.
  Excellent English communication skills across both technical (IT, integration engineers) and business (finance, operations, HR) audiences.

Nice‑to‑Haves

• Background in maritime, aviation, or energy sector operations.

• Familiarity with iPaaS platforms (MuleSoft, Informatica) or ETL concepts.

• Exposure to agentic AI systems or LLM tool‑use patterns.

• Technical background in backend or integration engineering.

Location

• Preferably based in or near Rotterdam, Netherlands with ability to commute to Rotterdam‑based office 3 days/week. Regular in‑person collaboration with other teams is essential for this role.

What We Offer

• Ownership of our key differentiator: the integrations that win customers and reduce churn.

• Hybrid working model (3 days/week on‑site in Rotterdam) with a collaborative, international team that values autonomy and customer understanding.

• Hands‑on role: you shape the integration roadmap, own customer trade‑offs, and see your work directly impact customer success and company growth.

• Work directly with customers: understand their needs, validate your assumptions, and see them deploy your integrations.

• Opportunity to grow as a product leader: own a domain, mentor team members, influence company strategy in a fast‑growing scale‑up.

Pre‑employment Screening

If your application is successful, we may conduct a pre‑employment screening through a trusted third party, in line with applicable laws. Depending on the role, this may include checking your employment history, education, and other relevant information (such as publicly available professional or media information) to help us understand your qualifications and suitability for the position.