Product Designer — Global Trade Systems & Equity

Flexport; Amsterdam; On-site; EUR 60,000 - 95,000; Full time

Benefits offered by this job

Lunches provided

Health insurance

Pension plan

Equity program

Parental leave

Office in Amsterdam

Job summary

Flexport is seeking a Product Designer for our Customs & Trade Services team to design tools that help users navigate customs, compliance, and evolving regulations across global shipments.

You'll drive design decisions, simplify complex processes, and shape products with broad impact for customers and internal teams. This role emphasizes collaboration, systems thinking, and the use of AI to improve efficiency in a rapidly changing environment.

Qualifications

• 4+ years professional hands-on design experience.
• Demonstrated influence and initiative in shaping design visions, strategies, and standards.
• Expertise in crafting and evolving scalable interaction patterns and design systems.
• Ability to clearly articulate your work and rationale in a dynamic, agile environment
• Strong cross-domain knowledge with the ability to tackle complexity and provide high-level UX guidance across teams.
• Proven collaborator with a drive for process improvement, inclusion, and continuous growth for yourself and your team.
• A degree in HCI, UX, Interaction Design, or related fields are preferred.
• A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Responsibilities

• Apply a systems-thinking mindset to design decisions, proactively addressing edge cases to deliver robust, high-impact solutions.
• Conduct user research and gather insights.
• Leverage AI and emerging technologies to drive efficiency and elevate design outcomes.
• Collaborate across functions to define and execute the design vision and strategy in a complex, rapidly evolving environment.
• Give and solicit feedback from other designers to continually raise our bar for quality.
• Build prototypes to share and test concepts.
• Translate deep user research into actionable requirements that champion user needs.
• Recommend and implement enhancements to the design system for greater consistency and flexibility in customs products.

Job description

Flexport is seeking a Product Designer for our Customs & Trade Services team to design tools that help users navigate customs, compliance, and evolving regulations across global shipments.

You'll drive design decisions, simplify complex processes, and shape products with broad impact for customers and internal teams. This role emphasizes collaboration, systems thinking, and the use of AI to improve efficiency in a rapidly changing environment.