Principal CX & Collab Technical Architect

NTT DATA, Inc.; Amersfoort; Hybrid; EUR 80,000 - 100,000; Full time

Job summary

A leading technology services provider is looking for a Principal CX & Collab Technical Architect in Utrecht, Netherlands. This role involves developing complex solution architectures, collaborating with clients, and leveraging advanced technology knowledge. Ideal candidates will have a Bachelor's degree in a related field and advanced experience in technology services. The position offers a hybrid working environment, focusing on innovation and client impact.

Qualifications

• Advanced professional technical or IT experience in a large-scale technology services environment.
• Advanced project management experience may be preferred.
• Client engagement and consulting experience with solid needs assessment.

Responsibilities

• Contributes to the development of complex solution architectures.
• Identifies and evaluates alternative architectures.
• Produces specifications for cloud-based or on-premises components.

Skills

Advanced knowledge of multi-vendor service integrations

Excellent communication skills

Ability to develop and leverage advanced specialist knowledge

Advanced ability to collaborate with cross-functional teams

Education

Bachelor's degree or equivalent in computer science, engineering, or business

Certification in Enterprise Architecture methodologies

Safe Scaled Agile certification

Job description

Principal CX & Collab Technical Architect

3 days ago Be among the first 25 applicants

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Solutions Architect is an advanced subject matter expert, primarily responsible for consulting with the client and working with internal teams to create strategies, transformational designs and the architectural vision for more complex solutions that address the clients’ needs. This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components.

Key Responsibilities

• Contributes to the development of complex solution architectures in specific business, infrastructure or functional areas.
• Identifies and evaluates alternative architectures and the trade‑offs in cost, performance and scalability.
• Produces specifications of cloud‑based or on‑premises components, tiers and interfaces, for translation into detailed designs using selected services and products.
• Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.
• Accountable for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Monitors the external environment to gather intelligence on emerging technologies.
• Creates reports and technology roadmaps and shares knowledge and insights with others.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non‑functional requirements, including proof of concept (POC).
• Reviews, verifies and improves own designs against specifications.
• Makes recommendations for the development of new go‑to‑market services and contributes knowledge on relevant verticals.
• Operates across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.
• Provides coaching and mentoring to less experienced Solutions Architects.

Knowledge and Attributes

• Advanced knowledge of multi‑vendor service integrations and cross‑functional software, OS’s and infrastructure designs.
• Excellent communication skills both verbal and written coupled with excellent interpersonal skills to build solid working relationships with internal and external stakeholders.
• Advanced knowledge on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks.
• Ability to develop and leverage their advanced specialist knowledge of reference architectures.
• Ability to maintain knowledge of trends and development in technology domains.
• Ability to keep abreast of industry trends and emerging technologies.
• Advanced ability to collaborate with cross‑functional teams such as sales, product, delivery etc.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent in computer science, engineering or business or a related field.
• Certification and working knowledge of Enterprise Architecture methodologies (for example, TOGAF, Zachman, SOA, ITIL, COBIT, etc.).
• Safe Scaled Agile certification advantageous.

Required experience

• Advanced professional technical, IT or Operations experience within a large scale (preferably multi‑national) technology services environment on the following areas: Software development, Application Support and Infrastructure Support.
• Advanced Project or Program Management experience would be preferred but not essential.
• Advanced client engagement and consulting experience coupled with solid experience in client needs assessment and change management.
• Advanced experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices.
• Advanced experience working in an agile development environment.
• Advanced experience in developing, selling and delivering technical solutions.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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