Partner Manager

Odido Nederland; Den Haag; On-site; EUR 60.000 - 80.000; Full time

Job summary

Odido Nederland is seeking a proactive Partner Manager to oversee international partnerships and ensure high performance in customer service. This role demands a blend of operational management skills and a creative mindset to align partner success with business goals, all while fostering trusted relationships across teams.

Benefits

Good salary and variable bonus scheme

Hybrid working

30 vacation days

Progressive pension scheme

Personal annual learning budget

Career growth opportunities

Team outings and events

Qualifications

• 3+ years experience in supplier or vendor management.
• Proficiency in both Dutch and English required.

Responsibilities

• Oversee the success of international outsourcing partners.
• Monitor daily KPIs and drive continuous improvements.

Skills

Operational management

Solution-oriented mindset

Relationship building

Performance monitoring

Education

Bachelor’s degree

Tools

Salesforce

Qlik

Medallia

Genesys

Job description

Join to apply for the Partner Manager role at Odido Nederland

Join to apply for the Partner Manager role at Odido Nederland

Get AI-powered advice on this job and more exclusive features.

Ready to lead high-impact international partnerships and shape the future of customer service? At Odido, your leadership will directly influence how millions of customers experience our brand.

This is what you will do

At Odido, we're on a mission to become the #1 Customer Champion in the Netherlands. We deliver outstanding and efficient service through a powerful mix of in-house excellence and strategic global partnerships. As Partner Manager, you’ll be at the heart of this strategy — ensuring our international outsourcing partners deliver world-class performance that meets both our service and commercial goals. This is your chance to shape a new chapter in Odido’s international growth story — with the freedom to innovate and the support of a passionate, collaborative team.

In this role, you’ll oversee the success of one or more international outsourcing partners. You’ll act as Odido’s key representative, building trusted relationships, driving performance, and aligning efforts with our broader business strategy. You’ll report directly to the Head of Partner Operations and work closely with cross-functional teams — both remotely and on location.

Own end-to-end partner performance across all COO business lines;

Monitor daily KPIs and take swift action when needed;

Support partners on-site and remotely through coaching, analysis, and guidance;

Act as the single point of contact (SPOC) for COO topics and ensure clear, consistent communication;

Lead weekly and monthly performance reviews, as well as daily performance routines with key stakeholders;

Leverage tools such as Qlik, Medallia, Salesforce, and Genesys to track and enhance results;

Drive continuous improvement with a proactive, can-do mindset;

Together we are

We are Odido, the new provider of mobile, fiber optic and TV. And with almost 2,000 colleagues, we show that telecom can be improved. Because technology is for everyone. Wherever you come from, wherever you go. With Odido everyone participates in the digital world. That is our ambition. Everyone at Odido helps to build a brand that is human, optimistic and progressive.

Is that really something for you? Then we might fit well together.

This is what we stand for

Our name - you can also read it from back to front - consists of different shapes. Which together are one. Because that's how we look at the world around us. As a place where people, no matter how different, move forward together. We're there for each other. We always look at opportunities. We celebrate diversity and are committed to an inclusive work environment with equal opportunities for all. That sounds good of course. But we don't stop at fine words: at Odido we are a recognized Top Employer. A confirmation that we are proud of.

What we offer

Good salary and variable bonus scheme;

Hybrid working;

A progressive pension scheme;

30 vacation days (if you work for us full-time) and an extra day off after Ascension Day;

Redeemable holidays;

An Odido subscription;

Real growth opportunities;

Personal annual learning budget and over 200 digital training and courses;

Workshops, learning weeks, annual ski trip, fun outings and parties.

You bring this

A bachelor’s degree;

Proven experience (3+ years) in supplier, vendor, or third-party management;

Strong operational management skills with a hands-on approach;

A creative, solution-oriented mindset to drive optimal results;

Confidence to make clear and timely decisions;

Willingness to travel internationally up to 70% of the time;

Proficiency in both Dutch and English (spoken and written).

Learn every day

At Odido we learn every day. All of us. You are responsible for your own development. That is why you decide how, what and when you learn. We have more than 200 digital training courses with which you can work on professional and personal goals. We don't do old-fashioned performance reviews and assessments. You keep your manager and colleagues informed of your goals and progress. You are in control.

Press on the button

Are you as excited about Odido as we are? Then we are probably a good match. We are looking forward to meet you! You can apply via the application button. Done in a minute!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Consumer Services

Referrals increase your chances of interviewing at Odido Nederland by 2x

Sign in to set job alerts for “Partnerships Manager” roles.

Strategic Partnerships Manager – Airline Ground Transport

Hoofddorp, North Holland, Netherlands 4 days ago

The Hague, South Holland, Netherlands 3 days ago

Rotterdam, South Holland, Netherlands 6 days ago

Rotterdam, South Holland, Netherlands 1 month ago

The Hague, South Holland, Netherlands 2 months ago

The Hague, South Holland, Netherlands 2 months ago

Rotterdam, South Holland, Netherlands 1 week ago

Business Development Manager (Rotterdam)

Rotterdam, South Holland, Netherlands 2 weeks ago

Global Business Development Manager, Products

Leiden, South Holland, Netherlands 3 weeks ago

Rotterdam, South Holland, Netherlands 3 weeks ago

The Hague, South Holland, Netherlands 1 week ago

Business Development Manager - Restaurant SaaS

Rotterdam, South Holland, Netherlands 1 month ago

Senior Business Development Manager (NL/BG)

Rotterdam, South Holland, Netherlands 3 weeks ago

Business Development Manager (Noord-Nederland)

The Hague, South Holland, Netherlands 1 week ago

Customer Success Manager – Iberia & Latin America

Leiden, South Holland, Netherlands 1 month ago

Business Development Manager Nederland – Scale-up in Cybersecurity (€100K - €125K OTE)

Rotterdam, South Holland, Netherlands 3 days ago

Delft, South Holland, Netherlands 2 weeks ago

Business Development Manager - North America

Ridderkerk, South Holland, Netherlands 6 hours ago

Business Development Manager - Industrial AI (UK)

Leiden, South Holland, Netherlands 1 month ago

The Hague, South Holland, Netherlands 3 days ago

Senior Business Development Manager, Rotterdam

Rotterdam, South Holland, Netherlands 1 day ago

Business Development Manager Klantbeleving

Rotterdam, South Holland, Netherlands 3 months ago

Delft, South Holland, Netherlands 2 weeks ago

Business Development Manager - Electronic Marketplaces

Hoofddorp, North Holland, Netherlands 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.