Operations Control Center (OCC) Coordinator

Fliteline B.V.; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Job summary

Fliteline B.V. is seeking an Operations Control Center (OCC) coordinator to manage day-to-day operations for worldwide charter flights, from planning through post-flight.

You will monitor flights, ensure safety, efficiency and punctuality, and coordinate ground handling, refuelling and catering across the globe. You will act as the central point of contact among customers, flight crews and ground partners, maintaining clear communication and handling last-minute changes with poise and

Qualifications

• Completed MBO or HBO education in aviation, logistics or a related field.
• Strong interest in aviation and flight operations; you follow aviation news and enjoy learning about aircraft and airports.
• Experience in aviation operations, airport handling or a similar environment is an advantage but not strictly required.

Responsibilities

• Own the day-to-day operation, flight following and flight preparations for worldwide charter flights, monitoring from planning to post-flight.
• Secure a smooth turnaround worldwide, coordinating ground handling, refuelling, catering and other local services.
• Coordinate operational requirements between customers, flight crews and ground handling partners across the globe as the central contact for all parties.
• Maintain accurate operational documentation, logs and records; ensure activities comply with regulations and procedures.
• Prioritise tasks and make sound decisions under time pressure during irregular operations or last-minute changes.

Skills

Flight operations basics

Organizational skills

Attention to detail

Communication skills

IT skills

Education

MBO or HBO education in aviation/logistics

Job description

• Full-time, shift-based Operations Control Center (OCC) Coordinator

Operations Control Center

• Amsterdam Schiphol
• Full-time, shift-based Operations Control Center (OCC) Coordinator

Own the day-to-day operation, flight following and flight preparations for our worldwide charter flights — monitoring each mission from planning to post-flight, ensuring safe, efficient and punctual operations at all times.

About The Role

As Operations Control Center (OCC) coordinator you are responsible for the day-to-day operation, flight following and flight preparations for our worldwide charter flights. You monitor each mission from planning to post-flight, ensuring safe, efficient and punctual operations at all times.

You actively monitor and secure a smooth turnaround worldwide for our flights, including the coordination of ground handling, refuelling, catering and other local services. This involves anticipating operational needs, resolving issues before they impact the operation, and keeping all stakeholders informed.

You coordinate all operational requirements between our customers, flight crews and ground handling partners across the globe, making sure every flight is prepared and executed in line with Fliteline’s standards. You are the central point of contact for all parties involved in the operation and you maintain clear, professional communication at all times.

During irregular operations or last-minute changes you remain in control, prioritising tasks and making sound decisions under time pressure. You are able to manage several flights and situations simultaneously, and you continue to deliver a high level of service even in stressful moments.

You maintain accurate operational documentation, logs and records, and ensure that all activities comply with applicable regulations and company procedures. By proactively identifying risks and sharing information, you contribute directly to the safety, reliability and customer satisfaction of Fliteline’s worldwide operations.

Education and background

• —Completed MBO or HBO education, preferably in aviation, logistics or a related field.
• —Strong interest in aviation and flight operations; you follow aviation news and enjoy learning about aircraft and airports.
• —Experience in aviation operations, airport handling or a similar environment is an advantage but not strictly required.

Skills and competencies

• —Good understanding of basic flight operations (flight planning, slots, ground handling, turnarounds) or the motivation to learn this quickly.
• —Strong organisational skills and the ability to manage several flights or tasks at the same time.
• —High attention to detail and accuracy when working with operational data, timings and documentation.
• —Confident communication skills; you are comfortable coordinating with pilots, handling agents and customers.
• —Good IT skills and quick learner with new systems and operational tools.

Personal qualities

• —Aviation enthusiast with a proactive, hands-on mindset; you enjoy being “in the middle” of the operation.
• —Able to keep overview and stay calm in busy or stressful situations.
• —Flexible to work in shifts, including evenings, nights, weekends and holidays when required by operations.
• —Team player with a service-minded attitude and a strong sense of responsibility for safety and reliability.