Operations

ZARA HOME; Amsterdam; On-site; EUR 30,000 - 55,000; Full time

Benefits offered by this job

Employee discount

Pension plan

Travel allowance

5 weeks holidays

Growth opportunities

Sales bonus

Learning platform TRA!N

Benefits @ Work

Language Hub

Festive voucher

Job summary

Your store operations role at INDITEX focuses on stockroom leadership and efficient product flow from delivery to shop floor, aligning with company standards. You’ll oversee replenishment, stockroom organization, and delivery processes while adapting to daily challenges in a fast-paced retail environment.

You’ll drive operational efficiency, oversee RFID, stock accuracy, and online storage, and collaborate with multiple departments to meet store targets.

Qualifications

• Organised and solution‑oriented.
• Strong communication skills.
• Ability to manage multiple priorities.

Responsibilities

• Take ownership of the stockroom and operational flow from delivery to shop floor to support availability and store performance.
• Oversee replenishment, stockroom organization, and delivery processes in line with company standards.
• Coordinate and support stockroom and delivery teams; monitor performance and lead by example.

Job description

A store's success starts with our people

As an Operations, you take ownership of the stockroom and operational flow of the store. Working closely with the Operations Manager and Store Manager, you ensure that product moves efficiently from delivery to shop floor, supporting both availability and overall store performance.

You combine structure with agility. You oversee replenishment, stockroom organization, and delivery processes, ensuring everything is aligned with company standards while adapting quickly to daily challenges. From managing stockroom layout and capacity to improving workflows and productivity, you actively look for ways to optimize operations and support commercial results.

You play a key role in connecting teams. Through consistent communication with the operations team, other departments, and managers, you ensure alignment between stockroom activity and shop floor needs. You are also responsible for key operational areas such as RFID, stock accuracy, and online storage, ensuring systems and processes are used effectively.

Leading your team is an essential part of your role. You coordinate and support the stockroom and delivery teams, set clear expectations, and monitor performance to ensure goals are met. You create a collaborative and inclusive environment where efficiency, accountability, and teamwork drive results.

You also take responsibility for maintaining operational standards, supporting security procedures to reduce stock loss, ensuring Health & Safety practices are followed, and contributing to the company's sustainability commitments in everyday operations.

What you bring

This role suits someone who takes ownership of processes and thrives in a fast-paced, operational environment. You are organized, solution-oriented, and confident managing multiple priorities at once. You combine a practical mindset with strong communication skills, and you lead by example to ensure both your team and operations perform at a high level.

Applicants must have full authorization to work in the EU without requiring sponsorship. We are unable to provide visa or work permit sponsorship for this position.

Competitive salary

Your dedication deserves recognition. We offer a competitive salary that ranks among the highest in the retail sector in the Netherlands. Furthermore, we believe in equality, so everyone receives the same pay, regardless of age.

Sales Bonus

Your efforts drive our success. That's why we reward your contribution with monthly and annual sales bonuses when your store achieves its targets. Together, we celebrate success and recognise the impact every team member makes.

Growth opportunities

We believe in cultivating talent from within, offering ample opportunities for internal growth and promotion. INTALENT, our internal job portal, makes it easy to search for and apply to open positions.

Learning platform

Expand your skillset through TRA!N, our internal learning platform. With a diverse range of courses available that are tailored to your professional needs, we support you in taking control of your development journey.

Company discount

As part of our team, you'll receive a 25% employee discount at all our stores and brands in the Netherlands. It's just one of the ways we show our appreciation for your work.

Travel allowance

You are entitled to a reimbursement of your travel expenses if you live more than 5 km from the store. Reimbursement will be based on the cost of second-class public transport, up to a maximum of €12.60 per day.

Annual holidays

All employees are entitled to 5 weeks' holiday per year, giving you time to relax and recharge your batteries. Those who have dedicated years to our company are offered extra holidays as a thank you for their ongoing dedication and hard work.

Pension Plan

Our pension plan includes employer contributions to support your long-term financial well beign

Benefits @ Work

Enjoy exclusive discounts from top brands with our Benefits @ Work platform.

Language Hub

Enjoy language courses in English and Spanish to support your personal and professional development.

Festive voucher

We celebrate the christmas period with our festive gift card.

Inclusive culture

We are dedicated to promoting diversity and ensuring an inclusive work environment where everyone's opinions are valued and respected. We embrace diversity in recruitment, training, and promotion, ensuring equal opportunities for all employees, regardless of disability, race, sex, gender, age, ethnicity, sexual orientation, or other unique characteristics. At INDITEX, we want you to be you!