On-Site Installation Operations Lead

JD.COM; Gouda; On-site; EUR 60,000 - 75,000; Full time

Job summary

A logistics leader is seeking an experienced Installation Operations Manager in Gouda, Netherlands. This role involves managing site-level operations, ensuring customer satisfaction, and optimizing installation services. The ideal candidate will have a background in logistics and strong leadership skills, along with 3+ years of experience. Proficiency in Mandarin is a plus. Competitive salary and full-time employment offered.

Qualifications

• Minimum 3 years of experience in installation service management or logistics.
• Proven ability to track and manage service KPIs in a high-volume environment.
• Mandarin language proficiency is a strong advantage.

Responsibilities

• Oversee daily operations at the installation site, ensuring operational efficiency.
• Monitor and analyze key performance indicators related to installation.
• Resolve post-delivery customer service concerns related to installation.

Skills

Operational efficiency

Customer satisfaction

Problem-solving

Interpersonal skills

Communication

Education

Bachelor’s degree in operations management, logistics, supply chain, or a related field

Job description

A logistics leader is seeking an experienced Installation Operations Manager in Gouda, Netherlands. This role involves managing site-level operations, ensuring customer satisfaction, and optimizing installation services. The ideal candidate will have a background in logistics and strong leadership skills, along with 3+ years of experience. Proficiency in Mandarin is a plus. Competitive salary and full-time employment offered.