O2C Transformation Lead: SAP & Process Excellence

EY; Amsterdam; Vor Ort; EUR 150.000 - 210.000; Vollzeit

Benefits dieser Stelle

Flexible working

Performance bonus

34 vacation days

Pension scheme

Home office setup

Zusammenfassung

EY Consulting in Amsterdam seeks a Senior Manager / Director to lead Order-to-Cash transformation programs, combining SAP technology transformation with data-driven discovery and pragmatic process redesign. You will own end-to-end O2C work across assessments, operating-model redesign, SAP solution design, implementation and adoption while collaborating with cross-functional teams.

You will guide clients from insight to sustainable change, quantify opportunities, and shape target operating models

Qualifikationen

• Completed Bachelor’s or Master’s education in Business, Supply Chain, Finance, Information Management, Engineering or a related field.
• Experience leading global Order-to-Cash transformation, process design and SAP S/4HANA workstreams.
• Strong end-to-end understanding of order capture, availability, allocation, fulfillment, shipping, invoicing, credit, disputes, receivables and collections.
• Deep functional knowledge of SAP ECC/S/4HANA Sales (SD) and integration with Logistics, Supply Chain and FI-AR.
• Ability to turn process and operating-model assessments into detailed, implementable solution and process designs.
• Experience quantifying opportunities in cash conversion, productivity, customer delivery, revenue leakage and order quality.
• Experience using or interpreting process mining, SAP transactional data and operational KPIs.
• Understanding of complex order types, service and installed-base processes, channel models and intercompany scenarios.

Aufgaben

• Lead end-to-end O2C process discovery, assessment and redesign across sales order capture, order management, fulfillment, invoicing, receivables and collections.
• Apply process mining and analysis of SAP and non-SAP transaction data to identify actual variants, rework, manual touchpoints, bottlenecks and exceptions.
• Quantify and communicate opportunities in perfect-order performance, lead times, billing accuracy, order productivity, service levels, working capital and DSO.
• Design scalable future-state O2C processes, including detailed workflows, roles, decision points, controls and implementation requirements.
• Address complex execution models, including configurable products, capital equipment, installation, aftermarket services, recurring revenues and multiple sales channels.
• Shape target operating models, process ownership, exception handling and standardization principles across countries and business units.
• Apply SAP S/4HANA SD, aATP, credit management, billing and relevant logistics and finance capabilities to practical process improvement opportunities.
• Work with Sales, Supply Chain, Service, Finance, Data and Solution Architecture leads to resolve end-to-end system, process and integration dependencies.
• Define implications for customer, product, pricing, order, delivery and billing data, including quality, governance and migration needs.
• Identify opportunities for touchless orders, intelligent exception management, AI agents, automated invoicing and collections support.
• Drive evidence-based design decisions and implementation planning, and support realization of agreed operational and financial benefits.
• Lead multidisciplinary delivery teams, coach colleagues, develop client relationships and contribute to the growth of our SAP Technology Transformation practice.

Kenntnisse

End-to-end O2C transformation

SAP S/4HANA SD

Process design

Data-driven discovery

Project leadership

Stakeholder management

English communication

Ausbildung

Bachelor’s or Master’s degree

Tools

SAP Signavio

Celonis

SAP aATP

Jobbeschreibung

EY Consulting in Amsterdam seeks a Senior Manager / Director to lead Order-to-Cash transformation programs, combining SAP technology transformation with data-driven discovery and pragmatic process redesign. You will own end-to-end O2C work across assessments, operating-model redesign, SAP solution design, implementation and adoption while collaborating with cross-functional teams.

You will guide clients from insight to sustainable change, quantify opportunities, and shape target operating models