Nike - Athlete (sales associate)

WE Charity; Rotterdam; On-site; EUR 22,000 - 34,000; Part time

Benefits offered by this job

Employee discount

Bonus system

Seasonal dress code

Flexible schedule

Career growth

Energetic team environment

Job summary

Nike Rotterdam is seeking an Athlete to deliver premium customer service and drive store performance. You will connect customers with the right Nike products and support back-of-house and floor operations to maintain an inspiring sales environment.

Ideal candidates have 1+ year in retail or customer service, a passion for the Nike brand, and flexibility to work days, evenings, weekends, and holidays as needed. You will collaborate with a dynamic team in a fast-paced setting.

Qualifications

• Strong and effective communication abilities across customers and teammates.
• Ability to stand, twist, bend, reach and climb ladders for extended periods.
• Capable of handling multiple tasks in a fast-paced retail setting.
• Team-oriented, with a passion for delivering excellent customer service.
• One+ year of retail or customer service experience preferred.
• Willingness to work a variety of retail hours including evenings and weekends.
• Passionate and knowledgeable about the Nike brand.

Responsibilities

• Deliver premium consumer experience through product knowledge and service.
• Assist with cash register, shipping/receiving, stocking, cleaning, and visual merchandising.
• Be a resource on Nike products and brand for customers and new staff.
• Support leads and managers in training and daily operations.
• Contribute to loss prevention through proactive engagement with customers.
• Build positive relationships with customers and teammates to foster an inclusive environment.

Skills

Communication skills

Stand for long hours

Multi-tasking

Team player

Retail experience

Flexible hours

Nike brand knowledge

EU work permit

Job description

Are You Ready?

As an Athlete, you are the heartbeat of our store. Your mission is to deliver a premium consumer experience by understanding individual customer needs and offering complete solutions through Nike products and services. You will also play a key role in driving commercial success by supporting back-of-house operations and maintaining an inspiring sales floor.

Your Responsibilities as Athlete

Store Operations & Consumer Experience

• Use strong customer service skills, sales techniques, and product knowledge to connect consumers with the right products and deliver exceptional service.
• Show enthusiasm and eagerness to learn about all store departments, including operating the cash register, supporting shipping and receiving, stocking the sales floor, performing cleaning duties, and assisting with visual merchandising.
• Serve as a reliable product knowledge resource for consumers and new team members. Continuously seek opportunities to grow your understanding of Nike products, culture, and sales and service techniques.
• Support Leads, Senior Associates, and Managers in training entry-level teammates to ensure smooth daily operations and premium service delivery.
• Contribute to loss prevention efforts through proactive customer engagement.
• Build positive relationships with consumers and teammates, contributing to a dynamic and inclusive work environment.
  

Your Qualifications

• Strong and effective communication skills.
• Ability to twist, bend, squat, reach, climb ladders, and stand for extended periods (with or without reasonable accommodation).
• Ability to handle multiple tasks in a fast-paced environment.
• Strong team player with a passion for delivering excellent customer service.
• One or more years of retail and/or customer service experience preferred.
• Flexibility to work a variety of retail hours, including days, evenings, weekends, and holidays, based on business needs.
• Passionate and knowledgeable about the Nike brand.
• If you do not hold the nationality of an EU member state, you must be in possession of a valid work permit.
  

What we offer

We’re committed to creating an environment where you can learn, grow, and thrive. As part of our team, you will benefit from:

• Employee discount on Nike products for you and your friends and family
• A competitive bonus system
• Seasonal staff dress to represent the brand
• A flexible work schedule that supports work-life balance
• Opportunities to grow and develop within Nike
• A fun, supportive, and energetic team environment

We thank all applicants for their interest in this position. Please note that only candidates whose qualifications match our requirements will be contacted for an interview.

We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates, including those with disabilities. Accommodations are available upon request at any stage of the recruitment process. All information received regarding accommodation needs will be handled confidentially.