Night Manager - Soho House Amsterdam

sohohouseco; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Night allowance 15%

All House Membership

Travel allowance (from 7.5 km)

In-House Experience after contract

Soho Friends Membership with discounts

Partnership discounts (Go-Vital, One [

Team events

Refer a friend and earn €300 (gross)

Job summary

Soho House Amsterdam is seeking an experienced Hotel Night Manager to oversee the hotel and wider House operations during the night, ensuring a safe, seamless, and exceptional experience for members and guests.

You will lead the night team, manage front desk operations including check-ins, reservations, guest inquiries, and overnight issue resolution, while maintaining Soho House’s high hospitality standards. This is ideal for a professional who values ownership and calm leadership overnight.

Qualifications

• Previous experience as a Night Manager or Reception Manager in a fast-paced hospitality environment.
• Strong problem-solving skills and experience handling guest concerns.
• Fluent English, written and spoken; Dutch is a strong advantage.

Responsibilities

• Oversee the hotel and House operations at night, ensuring safety and a seamless guest experience.
• Lead the night team and act as senior point of contact during the shift.
• Oversee front desk operations: check-ins, check-outs, reservations, guest enquiries, and overnight issue resolution.

Tools

Opera PMS

Salesforce

Job description

About Us

Soho House Amsterdam is part of a global community for creative people, offering a welcoming space to work, relax, and connect. Recently awarded a Michelin Key , our House is recognised for its exceptional comfort and design. Join our team and help deliver thoughtful, high-quality experiences for our members and guests.

The Role

We're looking for an experienced Hotel Night Manager to join our team at Soho House Amsterdam. In this role, you'll be responsible for overseeing the hotel and wider House operation throughout the night, ensuring a safe, seamless, and exceptional experience for both members and guests.

Working closely with the Front of House Manager, you'll lead the night team and act as the senior point of contact during your shift. You'll oversee all front desk operations, including check-ins, check-outs, reservations, guest enquiries, special requests, and overnight issue resolution, while maintaining the high standards of hospitality that Soho House is known for.

This is an ideal opportunity for a hospitality professional who enjoys taking ownership, leading a team, and creating a welcoming environment during the quieter, yet equally important, overnight hours.

WhatWe're Looking For

• Previous experienceasa NightManager, Reception Manager, or similar leadership role in a fast-paced hospitality environment
• Strongproblem-solvingskillsand experiencemanaging guest concerns and complaints effectively
• Experience with Operaand/or Salesforceis highly desirable
• A collaborative team player with excellent communication skills
• Flexible availability,includingweekends and overnight shifts
• Strongorganisational, administrative, and attention-to-detail skills
• FluentEnglish, both written and spoken; Dutch is a strong advantage
• Calm, professional,andconfidentunderpressure

Benefits

Soho House offers competitive compensation packages with global benefits and development opportunities.

• Competitive salary above Horeca CAO
• 15% night allowance
• All House Membership
• Travel allowance (from 7.5 km)
• In-House Experience after contract completion
• Soho Friends Membership with discounts on F&B, rooms, and Cowshed
• Partnership discounts (Go-Vital, One Fit, Swapfiets, and many more)
• Team events
• Refer a friend and earn a €300 (gross) bonus