Multilingual Customer Service Agent

Cross Border Talents; Amsterdam; Hybrid; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Welcome bonus

Relocation package including flight tickets and accommodation

Job summary

A leading customer service provider is seeking a Multilingual Customer Service Agent to support customers across Europe. The role offers remote, hybrid, or on-site options. Candidates should be fluent in English and one additional European language, possess strong communication skills, and have EU citizenship or a valid work permit. Competitive salary and performance-based bonuses are provided.

Qualifications

• Fluency in English and at least one of the listed languages.
• Excellent communication and problem-solving skills.
• EU citizenship or valid work/residency permit.

Responsibilities

• Support customers via phone, email, and live chat.
• Provide accurate product information and effective solutions.
• Ensure high levels of customer satisfaction and maintain service quality.

Skills

Fluency in English

Fluency in additional European language

Excellent communication skills

Problem-solving skills

Job description

About the job Multilingual Customer Service Agent

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian? We are hiring motivated and service-oriented individuals to join our expanding customer support teams across Portugal, Spain, Greece, and Malta.

• Remote: Work from anywhere within the hiring country
• Hybrid: Combine the comfort of working from home with the energy of the office
• On-site: Be part of a dynamic, multicultural office environment

Locations: Portugal, Spain, Greece, and Malta

• Competitive salary with performance-based bonuses
• Welcome bonus
• Relocation package, including flight tickets and accommodation
• Work in some of Europe's most attractive locations with a high quality of life

Key Responsibilities:

• Support customers via phone, email, and live chat
• Provide accurate product information and effective solutions
• Ensure high levels of customer satisfaction and maintain service quality

Requirements:

• Fluency in English and at least one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian
• Excellent communication and problem-solving skills
• EU citizenship or valid work/residency permit in one of the listed countries