MOMO - Waiter / Waitress

THE ENTOURAGE GROUP; Amsterdam; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

In-house training

Annual in-house experience within Sircle Collection Hotels

Hotel staff discounts

25% staff discount at THE ENTOURAGE GROUP Restaurants

10% retail discount at XBANK

Free bootcamp every Monday

Refer a friend bonus

Paid moving day

Birthday paid off

Free lifestyle coaching

Job summary

THE ENTOURAGE GROUP is looking for a skilled Waiter/Waitress to join our team at MOMO Amsterdam. In this role, you will provide an exceptional dining experience, requiring strong communication skills and a passion for hospitality. The ideal candidate will work closely with staff to ensure outstanding service.

Key responsibilities include taking orders, serving food and drinks, handling payments, and maintaining a clean dining area. The position comes with various benefits, including discounts and in-house training-style opportunities.

Qualifications

• Ability to interact with guests in a friendly, professional manner.
• Address guest needs and concerns effectively.
• Work effectively with other staff members.

Responsibilities

• Take guests' food and drink orders and make recommendations.
• Provide high-quality guest service, resolving issues.
• Serve food and drinks timely and accurately.
• Ensure safe dining by addressing allergies.
• Handle payments and process transactions.
• Clean and set tables before and after customers.

Skills

Strong communication skills

Excellent customer service skills

Teamwork approach

International approach (fluent in English)

Job description

Venue

The creation of MOMO Restaurant, Bar & Lounge established Asian flavours and shared fine dining in Amsterdam, once considered groundbreaking in The Netherlands. The MOMO “family” is always striving for perfection; sparing no effort to obtain the very best products.

The story of MOMO is one of dedication and imagination. For years, MOMO has constantly been moving, constantly improving, but never changing its true nature of timeless quality and creativity.

Join us in setting new standards for modern hospitality.

Job

We are currently seeking a skilled Waiter/Waitress to join our team at MOMO Amsterdam. As a waiter, you will be responsible for providing our guests with an exceptional dining experience. This role requires an individual who is passionate about hospitality, attentive to detail, and possesses excellent communication skills. All our employees work together to provide outstanding, authentic service and experience for every guest. To realize this, we are looking for an enthusiastic colleague to join our team.

Responsibilities

• Taking orders, you are responsible for taking guests' food and drink orders and adding them to the till system, answering any questions they may have and making recommendations based on the menu/guests' preferences.
• Providing customer service, you are responsible for providing high-quality guest service, answering questions, resolving issues, and making sure guests have a positive dining experience.
• Serving food and drinks, you are responsible for serving food and drinks to guests in a timely and efficient manner, ensuring that orders are accurate and properly prepared with an accurate description.
• Ensure safe dining experience by effectively communicating and addressing allergies.
• Effectively address and resolve guest complaints to ensure satisfaction.
• Handling payments, you are responsible for processing payments from guests, including calculating bills, handling cash and credit card transactions, and making change.
• Cleaning and setting tables, you are responsible for cleaning and setting tables before and after customers leave, ensuring that the dining area is clean and organized.

Requirements

• Strong communication skills, you must have strong communication skills and be able to interact with guests in a friendly, professional manner.
• Excellent customer service skills are required and you need to be able to address guest needs and concerns effectively.
• Teamwork approach, you must be able to work effectively with other staff members, such as chefs, barbacks, and bartenders, to ensure a smooth and efficient dining experience.
• International approach, you must be able to fully communicate in English.
• Location, you need to be living in Amsterdam or nearby (flexible with commuting).

Benefits

• In-house training
• Annual in-house experience within the Sircle Collection Hotels
• Hotel staff discounts within the Sircle Collection Hotels
• 25% staff discount throughout THE ENTOURAGE GROUP Restaurants
• 10% retail discount at XBANK
• Free bootcamp every Monday
• Refer a friend bonus
• Paid moving day
• Birthday paid off
• Free lifestyle coaching