Meet and Travel Leader

Inter External; Delft; Sur place; EUR 60 000 - 90 000; Temps partiel

Résumé du poste

IKEA in Delft seeks a Meet & Travel Leader (60% FTE) to set the global direction for meet and travel, collaborating with local business units, suppliers and key functions to shape a simple, responsible, and effective program.

You will use data and partnerships to balance cost, sustainability, duty of care and user experience, while guiding policy development and vendor governance across Inter IKEA.

Qualifications

• Strong leadership in a global travel/meet & travel program.
• Knowledge of business travel, meetings and supplier ecosystems.
• Experience in supplier governance and reviews.
• Understanding of policy development, compliance and duty of care.
• Ability to use data and performance measures to guide decisions.
• Ability to navigate strategic, tactical and operational levels.

Responsabilités

• Lead the development and implementation of the global Inter IKEA meet and travel program.
• Define and monitor KPIs related to cost, policy compliance, sustainability and user experience.
• Maintain and develop the Inter IKEA Group policy on meet and travel.
• Support local units with frameworks, tools and guidance balancing global direction with local needs.
• Lead supplier governance with performance reviews and value/risk improvements.
• Collaborate with Risk, Compliance, Legal, Sustainability and Communications for aligned operations.
• Promote sustainable travel choices without compromising duty of care.
• Drive process/tool improvements to simplify user journeys and program performance.

Connaissances

Travel program leadership

Global organisation experience

Business travel knowledge

Supplier governance

Policy development & compliance

Data-driven decisions

Stakeholder engagement

Description du poste

Hej Meet & Travel Leader,

Inter IKEA Group connects IKEA franchisees with range development and suppliers and ensures alignment of the overall IKEA strategic direction. Every day, we strive to develop, produce, and sell products and services that are affordable and accessible to everyone. With us, you contribute to building a democratic brand and workplace that has a positive impact on both the planet and people's lives.

The Meet & Travel Leader sits within Business Steering, Finance and Workplace Operations in Enabling Functions and reports to the Business Steering & Finance Manager. The team provides direction, governance, insights and operational foundations that support effective ways of working, informed decisions and sustainable business performance across Inter IKEA.

This role is a part-time role (60%) and based in Delft. We believe that your presence with the team and working the majority of the time in the workplace is important.

About the role

The Meet & Travel Leader is responsible for creating the right conditions for people to meet, collaborate, and travel in ways that are simple, responsible, and effective. You will set the global direction while working closely with local business units, travel specialists, suppliers, and key functions across Inter IKEA.

Using data, insights and strong partnerships, you will balance business needs, cost, sustainability, user experience, duty of care and compliance.

On a typical working day, you will:

• Lead the development and implementation of the global Inter IKEA meet and travel program, ensuring it meets business needs today and tomorrow.
• Define and follow up relevant KPIs and insights related to cost efficiency, policy compliance, sustainability, supplier performance and user experience.
• Maintain and develop the Inter IKEA Group policy on meet and travel, ensuring it remains relevant, clear and aligned with business needs.
• Support local business units and travel specialists with frameworks, tools and guidance that balance global direction with local requirements.
• Lead supplier governance by following up contractual performance, driving business reviews and identifying opportunities to increase value and reduce risk.
• Work closely with colleagues in Risk, Compliance, Legal, Sustainability, Communication and other relevant functions to secure aligned and compliant ways of working.
• Promote more sustainable travel and meeting choices without compromising business effectiveness or duty of care.
• Identify and drive improvements in processes, tools, guidance and ways of working to strengthen competence, simplify the user journey, and improve the end-to-end performance of the program.

What we’d like you to bring to the table

The role as Meet & Travel Leader requires you to have:

• Strong experience in leading a travel or meet and travel program within a large, global organisation.
• Good knowledge of business travel, meetings, supplier ecosystems, travel technology and service models.
• Experience in supplier governance, including contractual performance, business reviews, and continuous improvement.
• Good understanding of policy development, compliance, duty of care, health and safety, and travel-related risk requirements.
• Ability to use data, insights and performance measures to guide decisions, follow up results and drive continuous improvement.Ability to navigate and act on strategic, tactical and operational levels, while keeping a holistic view of the business.
• Strong collaboration and communication skills, with the ability to build trust, develop networks and engage stakeholders across functions, countries and organisational levels.
• Ability to lead the unknown and move forward with flexibility, speed, and simplicity in a changing environment.
• A strong motivation to create business value and develop solutions based on evolving business needs.

It’s a plus if you also have:

• A good understanding of IKEA direction, culture, values and strategic frameworks
• Experience in developing global frameworks that allow for local adaptation and regulatory requirements.
• Experience in driving more sustainable travel and meeting practices through data, policy and supplier partnerships.
• Experience working in a multicultural and diverse environment across several markets or regions.

At IKEA, we are looking for people who believe everyone deserves a seat at the table. You’re welcome no matter where you come from, what you believe, and what you look like. We don’t even care how you have furnished your home. We’re interested in you simply because you’re you. Even if your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. We believe that people’s different perspectives, backgrounds, and personalities make us better at understanding our customers’ dreams and needs. At IKEA we’re all on the same project.

If you have a special need that requires accommodation in the recruitment process, just let us know.

We always recruit based on values, competence, potential, and diversity. Once competence requirements are met, we will first consider impacted co-workers employed in Inter IKEA Systems BV, Inter IKEA Systems Services AB and Inter IKEA Technology Services AB, and secondly impacted co-workers at Inter IKEA Group.