Manager Technology Savings & Bancassurance

NN; Den Haag; Hybrid; EUR 101,000 - 135,000; Full time

Benefits offered by this job

13th month

Holiday allowance

27 vacation days

BeFrank pension

Training opportunities

NS Business Card

Home office allowance

Internet allowance

Job summary

NN Bank is seeking an experienced Technology Manager for the Savings & Bancassurance domain. You will lead the technology transformation, shape delivery roadmaps, and manage a 24/7 product chain with internal teams and IT vendors.

You will translate business ambitions into concrete technology choices, drive priorities, and ensure IT risk, vendor performance, and regulatory compliance are embedded across the organisation.

Qualifications

• Five+ years of experience in the Dutch financial or banking sector, preferably in a regulated environment.
• Hands-on end-to-end IT operations experience delivering reliable 24/7 product chains.
• Experience in IT vendor management, SaaS services, SLA performance, and stakeholder alignment across business, tech, risk, and external partners.
• Solid understanding of IT risk, control frameworks, and regulations such as DORA; able to inspire teams and embed standards across the organisation.

Responsibilities

• Lead technology transformation as part of NN Bank's technology leadership team.
• Translate product roadmaps into technology delivery plans and drive the change portfolio.
• Provide hierarchical leadership to ~20 technology employees and foster ownership and continuous improvement.
• Manage IT vendors, SLA performance, and cross-functional stakeholder alignment.
• Ensure risk and regulatory controls align with DORA and NN standards.

Skills

IT Operations

Vendor Management

SaaS / SaaS Services

SLA Management

Stakeholder Alignment

IT Risk & Compliance (DORA)

Tools

SLA Monitoring Tools

Risk Frameworks (DORA)

Job description

The Manager Technology Savings & Bancassurance is accountable for the end-to-end technology management of the Pension domain (box 1), ensuring that products, processes, and systems deliver commercial value, operational reliability, and excellent customer outcomes in line with NN Bank’s strategy. The role combines ownership, technology leadership, and operational accountability. As the key liaison for the Domain lead Savings & Bancassurance the Manager Technology Savings & Bancassurance ensures the domain operates as a cohesive value chain and that technology capabilities effectively support business objectives. Additionally, you are part of the technology leadership team of Bank where you are co-responsible for driving the bank's technology transformation.**What you are going to do**The responsibilities of the Technology Manager Savings & Bancassurance are:Technology transformation As part of the technology leadership team within NN Bank:* (co-)responsible for shaping and executing the Technology Transformation within Daily banking in the coming years.* (co-)responsible for translating, propagating and embedding NN-Group-wide technology initiatives (e.g. Future Ready, IT simplification) to the Daily banking organization* Responsible for the translation and embedding of the technical transformation towards the business product domainLeadership & Technology Workforce Development* Providing hierarchical leadership to +-20 technology employees within the domain (internal and external)* Develop teams and technology employees, with a focus on expertise, aligned autonomy* Create a culture of ownership, collaboration, and continuous improvement* Responsible for the technology workforce development by translating it for your own workforce* Continuous development of expertise level of technology employees in accordance with the NN guidelines* Ensuring the delivery of new functionalities under technical quality standards* Inspiring the bank tech community in technological transition and associated standardsEnd-to-End Technology Savings & Bancassurance Domain Management* Managing the entire Savings & Bancassurance product value chain from a technology perspective, including internal teams and IT vendors* Ensuring continuous availability, performance and stability of the 24/7 Savings & Bancassurance product chain* Balance (IT) Operations, change and innovation activities within the domainTranslating Strategy into Roadmap & Change portfolio* By translating the Savings & Bancassurance product roadmap into a (technology) delivery roadmap* Ensure effective execution of the domain project and change portfolio from a technology perspective* Ensure alignment between business strategy and IT deliveryIT vendor and stakeholder management* Managing and controlling IT vendors (from technical perspective)* Ensure compliance and performance of IT vendors' SLA services* Maintaining relationships with internal and external stakeholdersIT control, Risk management* Ensure that the technology of the Savings & Bancassurance domain functions within the risk appetite of technology, and within regulations such as DORA* Establish IT frameworks for the quality of products, processes, services and solutions that are in line with the standards of the Bank and NN Group* Ensure correct data registration and identify opportunities for analysis and automation within the product domain in line with Bank and Group standards**What we offer you**NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:* Salary between €8,446 and €11,262, - based on 40 hours per week and depending on your knowledge and experience* 13th month and holiday allowance are paid with your monthly salary* 27 vacation days for a 5-day working week and three Diversity Days* A modern pension administered by BeFrank* Plenty of training and learning opportunities* NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled* Allowances for setting up your home office and for internet use**Who you are*** You are an experienced manager with at least five years of experience in the Dutch financial or banking sector, preferably in a regulated environment* You bring strong end-to-end IT operations experience and understand what it takes to manage reliable, high-performing 24/7 product chains* You are a strong strategic counterpart for the Savings & Bancassurance business, able to challenge and translate product ambitions into pragmatic technology choices, clear delivery priorities, and an executable change roadmap* You have hands-on experience with IT vendor management, SaaS services, SLA performance, and stakeholder alignment across business, technology, risk, and external partners* You combine a solid understanding of IT risk, control frameworks, and regulations such as DORA with the ability to inspire teams and embed technology standards across the organisation**Who you will work with**The Technology Manager Savings & Bancassurance works within the Technology & Operations department, Technology Daily Banking and falls hierarchically under the Technology Manager Daily Banking, whom reports to the CTO NN Bank. The Technology Manager Savings & Bancassurance is part of both the MT Technology Daily banking and the business MT of the Savings & Bancassurance product within the Daily banking department.Please note that this vacancy is subject to the advice of the workers council: RFA Alignment of T&O Technology PSC with Daily Banking.**Any questions?**For questions about the role, please contact Femke Jacobs, CTO NN Bank, via [e-mail] questions regarding the recruitment process, please contact Danitscha Vrolijk-Mahadew, Talent Acquisition Specialist, via [e-mail].