Luxury Spa Therapist - Unforgettable Wellness

Corendon Hotels & Resorts

Amsterdam

Hybrid

EUR 32,000 - 46,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive salary

Staff discounts (Corendon & Marriott)

Gym access

Spa & wellness discounts

Career opportunities

Team events

Job summary

Corendon Hotels & Resorts is seeking a Spa Therapist to join the Away Spa team at W Amsterdam. You will deliver massage and body treatments in a luxury setting, ensuring guests feel welcomed, cared for and completely rejuvenated.

You will tailor treatments to individual needs, maintain highest hygiene standards, collaborate with hotel departments, and warmly engage guests to create unforgettable moments. Fluency in English, passion for wellness, and a professional, guest-centric attitude are

Qualifications

Certified Massage Therapist with a valid massage qualification/license where applicable
Experience within luxury hotels, wellness centers or high-end spas is preferred
Passionate about wellness, hospitality and guest satisfaction
Strong communication skills in English
Excellent interpersonal and customer service skills
Knowledge of massage contraindications, anatomy and wellness treatments
Commercial mindset with the ability to recommend treatments and retail products
Positive, energetic and professional attitude
Flexible regarding shifts, weekends and holidays
Able to work independently and as part of a team

Responsibilities

Delivering exceptional massage treatments using a variety of techniques, products and wellness tools
Performing luxurious body treatments, scrubs, wraps and hydrotherapy services
Assessing guest needs and discussing medical contraindications, allergies, injuries, pregnancy and health conditions before treatments
Personalizing treatments to maximize comfort, relaxation and results
Escorting guests throughout their spa journey and ensuring a seamless luxury experience
Continuously monitoring guest comfort, pressure preference and overall wellbeing during treatments
Preparing treatment rooms, workstations, linens and equipment to the highest luxury standards
Recommending spa treatments, wellness programs and retail products that enhance guest experiences
Building strong relationships with guests and maintaining detailed guest treatment histories
Managing appointments efficiently and ensuring treatments are delivered according to schedule
Maintaining impeccable cleanliness, hygiene and safety standards throughout the spa
Sanitizing, cleaning and maintaining all treatment tools, hot stones, equipment and workstations
Staying informed about the latest trends, techniques and innovations in wellness and massage therapy
Maintaining all required licenses, certifications and professional qualifications
Demonstrating expert knowledge of spa services, wellness offerings, retail products and promotions
Supporting the overall operation, presentation and success of Away Spa
Handling guest concerns with professionalism, empathy and confidence
Following Marriott International service standards and wellness protocols at all times
Reporting maintenance, safety or operational concerns when required
Collaborating closely with Spa Hosts, Welcome Desk, Engineering, Style and other hotel departments
Maintaining a polished, stylish and professional appearance consistent with the W brand
Creating unforgettable moments that continuously exceed guest expectations