Luxury Retail Assistant Store Manager - Commissions

FRAME; Amsterdam; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Commissions on Sales

Employee discounts including partner品牌

The chance to work alongside an国际, 动态,

Job summary

FRAME is seeking an Assistant Store Manager for its Amsterdam venue to lead a talented team and uphold the brand's refined, customer‑first experience.

You will partner with the General Manager to drive sales, manage daily operations, recruit and develop staff, and ensure flawless service in a premium retail setting. This role offers growth within a fast‑growing fashion house and the chance to shape guest experiences across an international, dynamic team.

Qualifications

• 4+ years specialty Retail Management experience.
• Experience working in a commissioned based sales environment.
• Ability to drive sales and grow business.
• Experience motivating developing a team.
• Luxury or contemporary management experience preferred.
• Ability to prioritize and multitask.
• Passionate about customer service and selling.
• Solution oriented with a strong business acumen and corporate exposure.

Responsibilities

• Represents the brand and ensures team members are embodying brand spirit in all interactions with customers and peers.
• Ensures store is operating in a fiscally responsible manner and with integrity.
• Demonstrates product knowledge and passes on this knowledge to the sales staff.
• Formally and informally conduct market research and competitor analysis.
• Ensure all employees always provide excellent customer service and experience.
• Assists with the development of all Retail Associates, motivating them to meet store goals.
• Helps to Identify, create and manage the execution of all store business plans to drive performance results and maximize business opportunities.
• Monitors daily, weekly, and monthly sales goals of each team member and provides regular feedback, coaching and counseling on performance.
• Builds customer loyalty through store experience.
• Works closely with buying teams to advise on product assortment and displays based on customer demographics/market.
• Partners with the General Manager to lead the recruitment, onboarding, training and development of all staff.
• Works with the HR Team to process all new hire paperwork, status changes, departures, etc.
• Educates and follows company policies and procedures including store safety standards, back of house standards, stock, sales and HR policies.
• Builds and maintains good communication with corporate team members.
• Helps to generate the store schedule to always ensure adequate floor coverage and approves all hours for payroll processing.
• Monitors cash handling and register procedures. Ensure they are always maintained and executed accurately.

Skills

Retail management

Commission-based sales

Sales growth

Team motivation

Luxury management

Multitasking

Customer service

Business acumen

Job description

FRAME is seeking an Assistant Store Manager for its Amsterdam venue to lead a talented team and uphold the brand's refined, customer‑first experience.

You will partner with the General Manager to drive sales, manage daily operations, recruit and develop staff, and ensure flawless service in a premium retail setting. This role offers growth within a fast‑growing fashion house and the chance to shape guest experiences across an international, dynamic team.