Logistics Customer Service Specialist

Rhenus SE & Co. KG; Netherlands; Remote; EUR 32,000 - 42,000; Full time

Job summary

Rhenus SE & Co. KG is seeking a customer-focused colleague to support our logistics operations in the Netherlands. You balance customer needs with feasible service levels, take responsibility for your own tasks and involve the right stakeholders to safeguard performance.

With a structured way of working and an improvement mindset, you contribute to reliable customer processes and a strong service experience, handling planning, timelines and risks proactively.

Qualifications

• Approximately 1 to 3 years of relevant experience in Customer Service, preferably within logistics.
• Background with logistics administrative processes and systems.
• Strong planning capabilities and time management.
• Ability to work independently and communicate clearly.

Skills

Customer service

Logistics knowledge

Planning abilities

Independent work

Process improvement

Stakeholder communication

Education

HBO level

Tools

Logistics systems

Job description

Rhenus SE & Co. KG is seeking a customer-focused colleague to support our logistics operations in the Netherlands. You balance customer needs with feasible service levels, take responsibility for your own tasks and involve the right stakeholders to safeguard performance.

With a structured way of working and an improvement mindset, you contribute to reliable customer processes and a strong service experience, handling planning, timelines and risks proactively.