Lead Product Manager, Identity & Access Management

apply; Netherlands; On-site; EUR 125,000 - 170,000; Full time

Job summary

ADP is seeking a Lead Product Manager for Access & Identity Management (AIM) to shape a global CIAM platform used across regions. You will define strategy, roadmap, and value, balancing security, usability, and scale for millions of end users while collaborating with architects, engineers, and business stakeholders.

You will lead adoption efforts, translate complex IAM concepts into business value, and navigate regional regulatory differences in a fast-paced, international environment.

Qualifications

• Bachelor’s degree or equivalent.
• 5–8 years of relevant experience in product management.
• Experience on complex, global platform or transformation initiatives.
• Strong expertise in Access & Identity Management (IAM/CIAM) incl. SSO, MFA, auth flows, API-based integrations, user lifecycle.
• Proven track record owning global platform products with focus on adoption and value delivery.
• Analytical skills to map business models to platform requirements.
• Ability to influence across a matrix organization without direct authority.
• Excellent communication skills; ability to simplify complex topics.
• Experience in Agile / SAFe environments.
• Sensitivity to regional, cultural, and regulatory differences in global platforms.

Responsibilities

• Drive platform strategy and roadmap for ADP’s global CIAM platform across regions.
• Drive adoption and measurable value for business units and end users.
• Define scalable identity capabilities (auth flows, lifecycle, access).
• Collaborate with architecture & engineering to influence system design.
• Translate business requirements into platform capabilities across payroll, HR, workforce management.
• Align stakeholders across regions, product teams, and functions.
• Balance long-term platform goals with near-term execution.
• Communicate platform strategy, progress, and outcomes to leadership.

Skills

IAM CIAM

Product management

Cross-functional leadership

Stakeholder alignment

Analytical thinking

Communication

Agile / SAFe

Education

Bachelor's degree or equivalent

Job description

ADP is hiring a Lead Product Manager – Access & Identity Management (AIM)

• Ready to shape how millions of users securely access ADP products globally? Passionate about building and scaling identity platforms that power critical business services? Excited to translate complex business and security needs into a unified global platform?

Well, this may be the role for you. Ready to make your mark?

In this role, you will

drive and evolve ADP’s global Client Identity & Access Management (CIAM) platform, driving its strategy, adoption, and value across all regions. You are part of an international team, located across the globe. You will define how identity, authentication, and access operate at scale for millions of users, ensuring a secure, seamless, and consistent experience across ADP’s product ecosystem. You will ensure the platform supports diverse business contexts—including payroll, HR, workforce management, and mobile use cases—while adapting to regional and regulatory differences.

No two days are the same.

You will operate at the intersection of product strategy, platform architecture, and business alignment. Working closely with architects, engineers, and business stakeholders, you will define platform capabilities, shape authentication flows, and prioritize investments that maximize adoption and impact. You will balance long-term platform vision with near‑term execution, ensuring the CIAM platform evolves to meet the needs of multiple business units, regions (EMEA, LATAM, APAC), and millions of end users.

To thrive in this role,

you bring deep expertise in Identity & Access Management combined with strong product management experience. You are comfortable making decisions on authentication flows and platform design, while translating complex technical and security concepts into clear business value. You are highly analytical, able to navigate diverse stakeholder environments, and skilled at building alignment across products, markets, and cultures. You focus on outcomes—not just delivery—and continuously seek to improve adoption, usability, and security at scale.

WHAT YOU'LL DO:

Here's what you can expect on a typical day in the life of a Lead Product Manager – AIM at ADP:

• Drive the platform strategy. Define and evolve the vision, roadmap, and value proposition of ADP’s global CIAM platform for the EMEA, LATAM and APAC space.
• Drive adoption and value. Ensure the platform delivers measurable outcomes for Business Units and end users, increasing adoption across ADP products.
• Shape identity and access capabilities. With your teams, define and guide scalable solutions for authentication, authorization, and identity lifecycle management.
• Partner with architecture & engineering. Collaborate to influence system design, authentication flows, and long‑term platform evolution.
• Translate business complexity. Synthesize diverse requirements across payroll, HR, workforce management, and regional needs into cohesive platform capabilities.
• Align global stakeholders. Build alignment across regions, product teams, and functions with varying priorities, maturity levels, and regulatory contexts.
• Balance strategy and execution. Drive priorities and trade‑offs to ensure delivery supports long‑term platform goals and user value.
• Communicate with impact. Clearly articulate platform strategy, progress, and outcomes to senior leadership and stakeholders.

TO SUCCEED IN THIS ROLE:

• You’ll have a bachelor’s degree OR equivalent.

• Experience. You have 5–8 years of relevant experience, including:

• Product Manager or Product Owner roles

• Working on complex, global platform or transformation initiatives

• Strong expertise in Access & Identity Management (IAM / CIAM), including:

• Single Sign-On (SSO), Multi-Factor Authentication (MFA)

• Authentication and authorization flows

• API-based identity integrations

• User lifecycle and identity management

• Proven experience owning or contributing to global platform products, with a focus on adoption and value delivery.
• Strong analytical skills with the ability to translate diverse business models (e.g. HR, payroll, workforce management) into platform requirements.
• Ability to influence across a matrix organization and build alignment without direct authority.
• Excellent communication skills with a talent for simplifying complex technical topics.
• Experience working in Agile / SAFe environments.
• Sensitivity to regional, cultural, and regulatory differences when building global platforms.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Collaborate. Work across regions and teams where open dialogue and shared ownership lead to better outcomes.
• Deliver at epic scale. Build and evolve a platform supporting millions of users and global enterprise clients.
• Be surrounded by curious learners. Grow alongside talented colleagues in a fast‑paced, innovative environment.
• Act like an owner & doer. Take initiative, solve complex platform challenges, and make meaningful impact.
• Give back to others. Support our communities through ADP’s philanthropic initiatives.
• Join a company committed to equality and equity. Help create an inclusive environment where everyone thrives.