Lead Executive Business Partner

Booking Holdings, Inc.; Amsterdam; On-site; EUR 100,000 - 140,000; Full time

Job summary

Booking.com is seeking a Lead Executive Business Partner who will work closely with the CMO and Marketing leadership to enable effective leadership operations, coordinate priorities, and drive operational excellence.

You will lead a team of Administrative/Executive Partners, manage calendar and communications, oversee governance, and drive strategic initiatives including GenAI-enabled improvements.

Qualifications

• Minimum 5 years of experience in executive support or leadership partnerships.
• Proven track record leading teams and managing performance.
• Strong business acumen and ability to navigate ambiguity.
• Excellent stakeholder management and senior-level communication.
• Experience with governance, project management and change initiatives.

Responsibilities

• Act as a trusted partner to the CMO and leadership team.
• Strategically manage the CMO's calendar and communications.
• Coordinate departmental planning and leadership governance.
• Oversee onboarding and development of executive partners.
• Lead cross-functional projects and drive process improvements.
• Support executive messaging and leadership events.

Skills

Executive partnership

People leadership

Strategic thinking

Stakeholder management

Organisational planning

GenAI adoption

Change management

Tools

Google Workspace

GenAI tools

Job description

Role Overview:

The Lead Executive Business Partner works closely with the Chief Marketing Officer, Strategy Lead and Business HR to enable effective leadership operations, coordinate departmental priorities and drive operational excellence. The role acts as a trusted partner to the CMO and Marketing Leadership Team, while leading and developing a team of Administrative and/or Executive Business Partners to deliver consistent, high-quality support

Key Job Responsibilities and Duties:

Executive partnering

• Act as a trusted partner to the CMO, supporting leadership priorities, decision-making, stakeholder engagement and organisational effectiveness
• Strategically manage the CMO's calendar, inbox, communications and executive logistics, ensuring alignment with business priorities
• Partner with the Strategy Lead, Business HR and other stakeholders to coordinate departmental planning, leadership meetings, governance and operating cadence, ensuring accountability and follow-through
• Oversee executive support and senior leader onboarding, ensuring consistent, effective operations across the department

Team Management & Craft development

• Lead, coach and develop a team of Administrative and/or Executive Business Partners, driving performance, capability development and career progression
• Manage performance, workforce planning, hiring and compensation processes in line with company policies
• Partner with Leadership Support Business Partner peers to strengthen craft standards, share best practices and drive continuous improvement, including adoption of GenAI-enabled solutions

Project management & Communications

• Coordinate cross-functional projects, process improvements and change initiatives, ensuring effective stakeholder alignment, risk management and delivery
• Partner with Internal Communications and the Leadership Team to support executive messaging, departmental communications, leadership events and organisational change

Role Qualifications and Requirements:

• No less than 5 years' experience in executive support, business operations or leadership partnering roles, ideally within a complex, multinational organisation
• Proven people leadership experience, including team development and performance management
• Strong business acumen, strategic thinking, judgement and ability to navigate ambiguity
• Excellent stakeholder management, influencing and communication skills, with the ability to build trusted relationships at senior leadership level
• Strong organisational, planning and prioritisation skills, with high levels of discretion and attention to detail
• Experience in operational governance, project management, change management and continuous improvement
• Proficiency in Google Workspace and ability to leverage emerging technologies, including GenAI, to improve productivity and ways of working

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.