Lead Customer Service Representative

circlek; Leiden; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long-term Disability

Flexible schedules

Large employer

Career advancement

Task variety

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition

Corporate discount

Job summary

Couche-Tard/Circle K is seeking a Lead Customer Service Representative to support store operations in a fast-paced, customer-focused environment. You will assist the store leadership, handle registers, greet customers, and participate in a variety of tasks across the store to maintain high standards and service quality.

The role emphasizes teamwork, quick thinking, and a proactive approach to improving the customer experience, with opportunities for advancement and comprehensive benefits.

Qualifications

• Customer service skills.
• Clear communication and friendly conversation.
• Ability to work quickly while keeping a positive attitude.
• Team collaboration to meet daily goals.
• Ability to propose practical solutions to problems.
• Ability to think on your feet and offer suggestions.

Responsibilities

• Assist store manager and assistant with administrative tasks.
• Greet customers, operate cash register, and suggest purchases.
• Work around the store in different areas to maintain high standards and provide fast, friendly service.
• Interact with customers daily in a fun, energetic environment while completing daily tasks.

Skills

Customer service

Communication

Fast-paced

Team player

Problem solving

Quick thinking

Supervisory experience

Career progression

Willingness to learn

Job description

Store 6002553: 1641 Topsail Road, Paradise, Newfoundland and Labrador A1L 1V1

Lead Customer Service Representative

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/long term Disability
• Flexible schedules
• Large, stable employer
• Opportunities for fast career advancement
• Task variety
• Weekly pay
• Night shift premium
• Employee discount
• Scholarship program
• Years of service Recognition program
• Corporate discount program;

Your key responsibilities:

You will assist the store manager and the assistant manager with administrative tasks. You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!

What we are looking for:

• Customer service
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions

  Great if you have:

  • Customer service skills
  • Supervisory experience
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

  Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.