Lead Customer Service Associate - Flexible Hours & Growth

circlek; Leiden; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Long-term Disability

Flexible schedules

Large employer

Career advancement

Task variety

Weekly pay

Night shift premium

Employee discount

Scholarship program

Years of service Recognition

Corporate discount

Job summary

Couche-Tard/Circle K is seeking a Lead Customer Service Representative to support store operations in a fast-paced, customer-focused environment. You will assist the store leadership, handle registers, greet customers, and participate in a variety of tasks across the store to maintain high standards and service quality.

The role emphasizes teamwork, quick thinking, and a proactive approach to improving the customer experience, with opportunities for advancement and comprehensive benefits.

Qualifications

• Customer service skills.
• Clear communication and friendly conversation.
• Ability to work quickly while keeping a positive attitude.
• Team collaboration to meet daily goals.
• Ability to propose practical solutions to problems.
• Ability to think on your feet and offer suggestions.

Responsibilities

• Assist store manager and assistant with administrative tasks.
• Greet customers, operate cash register, and suggest purchases.
• Work around the store in different areas to maintain high standards and provide fast, friendly service.
• Interact with customers daily in a fun, energetic environment while completing daily tasks.

Skills

Customer service

Communication

Fast-paced

Team player

Problem solving

Quick thinking

Supervisory experience

Career progression

Willingness to learn

Job description

Couche-Tard/Circle K is seeking a Lead Customer Service Representative to support store operations in a fast-paced, customer-focused environment. You will assist the store leadership, handle registers, greet customers, and participate in a variety of tasks across the store to maintain high standards and service quality.

The role emphasizes teamwork, quick thinking, and a proactive approach to improving the customer experience, with opportunities for advancement and comprehensive benefits.