Junior/Medior Application Engineer

Accountancy Gemak; Utrecht; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

27 vacation days

3 Giving Back Days

Modern pension scheme

Training & certifications

Collaborative, skilled teams across EC

Job summary

Exact seeks an Application Operations Engineer to ensure the stability and performance of cloud-hosted applications in a multi-cloud environment (Azure and AWS). You will monitor, maintain, and improve operational processes while collaborating with cross-functional teams across Europe and Asia to deliver reliable services to hundreds of thousands of users.

You will work in a hybrid, international setting, contributing to incident management and continuous improvement, with a focus on monitoring,

Qualifications

• Bachelor's degree or equivalent practical experience in IT/CS.
• 2–3 years of professional experience in Application Operations or similar.
• Knowledge of cloud platforms (Azure or AWS).
• Experience monitoring, troubleshooting, and supporting production applications.
• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities.
• Willingness to learn and improve continuously.

Responsibilities

• Monitor health, availability, and performance of cloud-hosted applications.
• Investigate and resolve incidents, alerts, and operational issues.
• Perform operational tasks related to application management and maintenance.
• Execute updates and configuration changes per procedures.
• Collaborate with Development, Infrastructure, and Product teams to ensure smooth service delivery.
• Contribute to root cause analysis and process improvements.
• Support incident management and operational excellence initiatives.
• Learn and develop expertise in cloud technologies and operational best practices.
• Collaborate with colleagues across Europe and Asia to ensure a reliable customer experience.

Skills

Cloud platforms (Azure, AWS)

Monitoring

Troubleshooting

Analytical skills

Team collaboration

Proactive learning

Scripting (PowerShell, Bash, Python)

Linux familiarity

Incident management

Education

Bachelor's degree in IT/CS or equivalent

Tools

Azure Monitor

Application Insights

AWS CloudWatch

PowerShell

Bash

Python

Job description

This = the job you're looking for

Junior/Medior Application Engineer

• Netherlands, Delft
• This vacancy specifically applies to the Application Operations team operating from Delft and Utrecht.
• A hybrid, international, and innovative working environment.

ATTENTION: WE DO NOT ACCEPTS APPLICANTS FOR THIS ROLE WHO HOLD OR NEED A HSM VISA AND/OR 30% TAX BENEFIT

As an Application Operations Engineer, you play an important role in ensuring the stability, performance, and availability of Exact's cloud-hosted applications. Together with your colleagues in the Application Operations team, you help operate business-critical SaaS solutions used by hundreds of thousands of customers every day. Our products run in multi-cloud environments on Microsoft Azure and Amazon Web Services (AWS). You support the monitoring, maintenance, and continuous improvement of these customer-facing applications while working closely with development, infrastructure, and product teams. Across Cloud Operations, we support more than 25 different products and workloads, serving over 700,000 users. As a member of the Application Operations team, you contribute to the reliable operation of these services and help ensure that our customers can depend on Exact's solutions every day. Our Cloud Operations organization consists of around 60 colleagues across Delft, Utrecht and Kuala Lumpur. Within this organization, Application Operations and Infra Operations work closely together to deliver a reliable and scalable hosting platform.

Your responsibilities

• Monitor the health, availability, and performance of cloud-hosted applications.
• Investigate and resolve incidents, alerts, and operational issues.
• Perform operational tasks related to application management and maintenance.
• Execute application updates and configuration changes following established procedures.
• Work closely with Development, Infrastructure Operations, and Product teams to ensure smooth service delivery.
• Contribute to root cause analysis and problem-solving activities.
• Help improve monitoring, automation, documentation, and operational processes.
• Participate in incident management activities and support operational excellence initiatives.
• Learn and develop expertise in cloud technologies, application hosting, and operational best practices.
• You will work closely with colleagues across Europe and Asia to ensure a reliable experience for our customers.

Your attention to detail, eagerness to learn, and proactive attitude help maintain the high standards of Exact's cloud operations.

This = what you bring

You are eager to learn, enjoy solving technical challenges, and have an interest in cloud technology and application operations.

You have:

• A Bachelor's degree in IT, Computer Science, or a related field, or equivalent practical experience.
• Min 2-3 years professional experience in Application Operations, Technical Application Management, IT Operations, or a similar technical role.
• Knowledge of cloud platforms such as Microsoft Azure or AWS.
• Experience with monitoring, troubleshooting, and supporting applications in a production environment.
• Strong analytical and problem-solving skills.
• Good communication skills and the ability to work effectively in a team environment.
• A proactive attitude and willingness to continuously learn and improve.

Nice to have:

• Experience with monitoring tools such as Azure Monitor, Application Insights, or AWS CloudWatch.
• Basic scripting or automation experience (PowerShell, Bash, Python, or similar).
• Familiarity with Linux environments and the ability to perform common operational tasks, such as log analysis, process management, file system navigation, and basic troubleshooting.
• Experience with ITIL processes such as Incident, Problem, and Change Management.

This = what we offer

• A competitive salary, bonus structure, holiday allowance, and strong secondary benefits.
• 27 vacation days plus loyalty days.
• 3 Giving Back Days for community and social impact.
• A modern pension scheme.
• Extensive opportunities for training, certifications, and career development.
• Collaboration with highly skilled colleagues across engineering, cloud, and infrastructure teams.
• The opportunity to contribute to the operation of products used by hundreds of thousands of users.
• A vibrant office atmosphere, including Friday drinks at our in-house bar Bits & Bytes.

About Exact

Exact develops cloud software for small and medium-sized companies and their accountants. The products automate business processes in areas such as Finance and HR and provide specific ERP solutions for wholesale distribution, manufacturing, projects and construction. This saves time and provides insight. It enables customers to work efficiently, make informed decisions and continue growing. More than 675,000 companies primarily in the Netherlands, Belgium and Germany already rely on Exact's software.