IT Support

Ubique Systems; Amsterdam; On-site; EUR 40.000 - 60.000; Full time

Job summary

A technology solutions provider in Amsterdam is looking for a candidate to assist in accessibility tools and basic customer service tasks. Responsibilities include maintaining clear communication with users and the Service Desk, and ensuring timely completion of tasks. Basic computer skills and customer service experience are essential for success in this role.

Qualifications

• Email, typing, simple data entry required for the role.
• Experience in customer service or IT Service Desk is useful.
• Ability to provide clear updates and maintain good record-keeping.

Responsibilities

• Perform tasks that assist in workplace adjustments.
• Collaborate with reintegration partners as necessary.
• Handle on-time replacements and track in agreed timeframes.

Skills

Basic computer skills

Customer service

Clear updates

Good record-keeping

On-time handling

Job description

Requirements -

• Workplace adjustments Ergonomic setup, quiet spaces, predictable rosters, and more frequent breaks if helpful.
• Accessibility tools Support for screen readers, speech-to-text, and other enablement aids.
• Collaboration with reintegration partners We can coordinate with UWVmunicipalityjob coaches as needed.
• Transparent goals Realistic targets aligned with your learning stage and regularly reviewed.
• Basic computer skills Email, typing, simple data entry
• Customer service or IT Service Desk.
• Clear updates Users and the Service Desk receive timely, understandable information.
• Good record-keeping Tickets and asset data (serials, status) are complete.
• On-time handling Replacements are planned and tracked within agreed timeframes
• .Positive feedback User and Service Desk satisfaction.