Internship: Technical Support & Partner Enablement

VONQ; Rotterdam; Hybrid; EUR 5,600 - 6,700; Part time

Job summary

VONQ's HAPI Partnerships team offers an internship for a hands-on Technical Support & Partner Enablement role. You will help ensure global partners launch their integrations and become proficient with the platform’s underlying mechanics.

You’ll contribute to partner onboarding, develop clear knowledge-base content, and gain practical XML data-mapping experience while collaborating with our teams in a fast-paced B2B environment.

Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree for the entire duration of the internship.
• Interest in APIs and SaaS platforms; curiosity about how software talks to other systems.
• Excellent English communication, both written and spoken.
• Strong organizational skills and ability to make complex processes clear for others.
• Hybrid work preference with location in the Netherlands (Rotterdam area) is preferred.

Responsibilities

• Partner onboarding: guide partners through the technical lifecycle from docs to launch.
• Content strategy: own the HAPI Knowledge Base and translate technical concepts into clear docs.
• Data architecture: learn XML data mapping and help partners sync data with our network.
• Ecosystem management: coordinate with job boards and partners via Slack and Teams in a fast-paced B2B environment.

Skills

APIs & SaaS curiosity

Organized communication

English fluency

Data mapping puzzle

Education

Bachelor's or Master's degree program

Job description

Internship: Technical Support & Partner Enablement

• Part-time
• Department: Business Development/Partnerships
• Compensation: EUR 500 - EUR 600 - monthly

Join VONQ's HAPI Partnerships team for a hands-on dive into the world of SaaS and API integrations. As a Technical Support & Partner Enablement Intern, you won't just be "handling tickets", you will be a key player in ensuring our global partners (ATS & HCM systems) successfully launch their integrations. This role is designed for someone who wants to understand the "under the hood" mechanics of how software platforms talk to each other.

What is HAPI

HAPI (Hiring API) is VONQ's powerful partner integration platform. It allows software providers to embed a marketplace of job boards directly into their systems. You'll be working at the intersection of business strategy and technical implementation.

During this internship, you will transition from a learner to an owner in the following areas:

• Partner Onboarding: Learn to guide partners through the technical lifecycle, from initial documentation sharing to successful launch.
• Content Strategy: Own the HAPI Knowledge Base. You'll learn how to translate complex technical concepts into clear, user-friendly documentation.
• Data Architecture: Gain a practical understanding of XML data mapping—the "language" of the job board industry—by helping partners sync their data with our network.
• Ecosystem Management: Proactively coordinate with job boards and partners via Slack and Teams, developing professional communication skills in a fast-paced B2B environment.

Who You Are:

• Current Student: You are currently enrolled in a Bachelor's or Master's degree program for the entire duration of the internship.
• A Tech Enthusiast: You are curious about how APIs and SaaS platforms work (you don't need to be a developer, but you enjoy "figuring things out").
• An Organized Communicator: You can take a messy process and make it clear for others. English fluency is a must.
• Detail-Oriented: You enjoy the "puzzle" of data mapping and ensuring everything is in its right place.
• Location: Based in the Netherlands (Rotterdam area) is preferred for hybrid collaboration.

The Practical Details:

• Commitment: 4 or 5 days per week (minimum 30 hours) for the upcoming 6 months.
• Growth: You will work directly with our Partnerships and P&E teams, receiving consistent feedback and mentorship to help kickstart your career in Tech.