Internship: ICT Service Centre Support Engineer

StudentJob; Veghel; On-site; EUR 2,800 - 3,900; Full time

Benefits offered by this job

Internship allowance

Commuting allowance

Health center with gym

Employee communities

Restaurant & coffee bar

Job summary

StudentJob zoekt een ICT-stagiair voor ons ICT Service Centre. Je bent het eerste aanspreekpunt voor collega's wereldwijd en lost hardware-, Windows- en applicatievragen op in een dynamische omgeving.

Locatie Veghel, start februari 2026, contractduur 6 maanden. Vereiste opleiding MBO, studierichting ICT; salaris €300 bruto per maand bij een 40-urige werkweek, met reiskostenvergoeding en on-site faciliteiten zoals health center en bedrijfsrestaurant.

Qualifications

• Kennis van Microsoft Office 365, Windows 11 en Active Directory.
• Ervaring met TOPdesk is een plus.
• Goede communicatie in Dutch en English, klantgericht.

Responsibilities

• Ondersteunt nationale en internationale collega's tijdens kantooruren.
• Verklaar en los verzoeken en incidenten op; coordoneer met andere afdelingen indien nodig.
• Ondersteunt een breed scala aan toepassingen en automatisering.

Skills

Office 365

Windows 11

Active Directory

Dutch & English

Education

MBO

HBO

Tools

TOPdesk

Job description

Job Title

Internship: ICT Service Centre Support Engineer

Job Description

Assignment type: Internship

Start date: Februari 2026

Assignment duration: 6 months

Location: Veghel

Education level: Mbo

Desired study: ICT

Language: Dutch/English

Are you the IT intern who loves making a difference every day? As an IT intern at our ICT Service Centre, you will be the first point of contact for colleagues around the world. From hardware to Windows, from applications to automation-you know how to solve it. Step into a challenging, dynamic environment, where no day is the same!

Department description

The IT department consists of 5 teams responsible for managing the IT infrastructure, executing IT projects, developing tools for engineering, managing and expanding the ERP systems, and providing process support for multidisciplinary projects with workflow tools.

The IT Service Centre is the first point of contact for end users of the IT infrastructure, providing support for approximately 10,000 workstations across various locations worldwide. It is a skilled IT Service Centre, responsible for first- and second-line incidents on the workstations. You receive the incidents, ask the right questions, and resolve them. More complex incidents are also handled here, or they are escalated to a specialist or resolution group if they cannot be resolved. You work in a team of 10 IT professionals (including interns/working students)

Tasks/responsibilities

• You work within the IT department, supporting both national and international colleagues during regular office hours
• You analyze and resolve requests and incidents. If you are unable to solve a ticket immediately, you ensure the further coordination with other departments and make sure the issue is resolved as quickly as possible
• You support a wide range of applications and office automation

Your profile

• You have knowledge of Microsoft Office 365, Windows 11, and Active Directory
• Experience with TOPdesk is a plus
• You are social, customer-oriented, and have strong communication skills, both in Dutch and English
• You understand the importance of automation in a growing organization and contribute to improving the department every day
• *Mandatory enrolment to a Dutch Education System & resident of The Netherlands

What we offer

• A monthly internship allowance (based on a 40-hour work week):
• MBO: €300 per month
• Full commuting allowance, including public transport, depending on whether you have access to free public transport or not
• On-site health center with gym
• Active employee communities and initiatives
• Excellent company restaurant and barista coffee bar

Salarisomschrijving

In overeenstemming

Vaardigheden

• Je beheerst Frans

Opleiding

HBO