Internship/Graduation: Developing User-Centred Technical Documentation

Vanderlande Industries B.V.; Veghel; Presencial; EUR 5600 - 6100; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Internship allowance: €500–€550 per 40

Commuting allowance

On-site health center

Active employee communities

Company restaurant & coffee bar

Descripción de la vacante

Vanderlande Industries B.V. in Veghel invites you to join as an Internship/Graduation project focused on developing user-centred technical documentation. You will explore how users find and use information, and how to tailor content to their daily work and safety requirements.

You will conduct interviews and observations, analyze findings, and propose concrete improvements while aligning with learning and safety standards. Start date is February 2027 for a 6-month assignment.

Formación

• Experience or interest in user research methods such as interviews and observations.
• Desire to design information around users’ needs and contexts.
• Ability to combine user needs with technical and safety requirements.

Responsabilidades

• Conduct interviews, observations and other user research to understand how people use technical information.
• Identify users' information needs, current practices and difficulties when searching for or using documentation.
• Investigate the technical, learning and safety requirements behind existing technical information.
• Analyse research findings to identify opportunities for more user-centred technical documentation.
• Bring user needs and technical requirements together to explore potential improvements.

Conocimientos

User research

Interviews

Observations

Analytical mindset

English communication

Educación

Bachelor or Master in Human-Technology Interaction

Industrial Design

Innovation Sciences

User-centered disciplines

Descripción del empleo

Job Title

Internship/Graduation: Developing User-Centred Technical Documentation

Job Description

Assignment type: Internship/ Graduation

Start date: February 2027

Assignment duration: 6 months

Location: Veghel

Education level: Bachelor / Master

Desired study: Human- Technology Interaction, Industrial Design, Innovation Sciences, other user-centered disciplines

Language: Dutch / English

Description of assignment

Technical documentation serves many purposes. It helps users perform their work safely and effectively, understand technical systems and meet legal, safety and contractual requirements. However, users may not always need the same information, or need it in the same format. How can technical information be designed around the people who use it? During this internship or graduation assignment, you will investigate how people find, use, share and adapt technical information in their daily work. Through interviews, observations and other user research methods, you will explore what information users really need, what they use today, what they struggle to find and where they develop their own solutions. You will also investigate the technical, learning and safety requirements behind the information Vanderlande provides. By bringing these perspectives together, you will explore opportunities to make technical information more relevant and useful for its intended users

Department description

The Content Development & Training department at Vanderlande is responsible for developing technical documentation, training materials and user-focused information that help people understand, operate and maintain Vanderlande systems. The department works with different types of content for a variety of audiences and applications, with a focus on making technical information clear, accessible and useful in practice.

Tasks/responsibilities

• Conduct interviews, observations and other user research to understand how people use technical information


• Identify users' information needs, current practices and difficulties when searching for or using documentation


• Investigate the technical, learning and safety requirements behind existing technical information


• Analyse research findings to identify opportunities for more user-centred technical documentation


• Bring user needs and technical requirements together to explore potential improvements

Your profile

• An interest in understanding how people interact with technical information


• Curious and motivated to investigate user needs through interviews, observations and research


• An analytical mindset and the ability to bring different perspectives together


• An interest in user-centred design, human factors, ergonomics or related disciplines


• Comfortable communicating in English


• *Mandatory enrolment to a Dutch Education System & resident of The Netherlands

What we offer

• A monthly internship allowance (based on a 40-hour work week): Bachelor: €500 per month Master: €550 per month


• Full commuting allowance, including public transport, depending on whether you have access to free public transport or not


• On-site health center with gym


• Active employee communities and initiatives


• Excellent company restaurant and barista coffee bar

Company description

Every day, millions of people rely on Vanderlande without even knowing it. From baggage checked in at the airport to parcels on their way to someone’s doorstep, our automation solutions help keep the world moving. Vanderlande designs, delivers, and supports automation technology, operational software, and lifecycle services for leading airports and parcel operations worldwide. Across more than 100 countries, our customers rely on us to keep their operations moving reliably, efficiently, and sustainably. Behind every solution are the people who make it happen.

At Vanderlande, how we work matters just as much as what we deliver. Our values, Every Day Better, We Care, and Team Play, guide how we collaborate, support each other, and create value for our customers. Here, you can work with colleagues across disciplines and cultures, contribute to work that makes a difference, and build your future in an organisation that invites you to grow. Explore what is possible at Vanderlande and discover how you can make an impact. Aspire. Grow. Achieve. Together.