Inside Sales Specialist – Techniek & Service-Oplossingen

Otis Elevator Company; Zwolle; On-site; EUR 39,000 - 45,000; Full time

Benefits offered by this job

Bonus scheme

Phone and plan

27 vacation days + 13 ATV days

Pension plan

Job summary

Otis is seeking a commercially oriented Inside Sales Representative in Zwolle. You will work alongside the field sales team to prepare quotes and sell service and repair solutions for elevators and escalators, translating customer requests into compelling proposals.

You’ll support regional sales activities, manage opportunities, and collaborate with Operations, Service, and Finance to ensure excellent customer service and growth.

Qualifications

• MBO/HBO degree in a commercial field is preferred.
• 1–3 years of commercial, customer-focused or sales experience.
• Affinity with technology or a strong willingness to learn about it.
• Entrepreneurial and proactive mindset.
• Persistence and a strong commercial drive.
• Fluent in Dutch and English, both spoken and written.

Responsibilities

• Prepare, follow up, and tailor quotes for repairs, modernizations, and service solutions.
• Actively manage and pursue commercial opportunities within your client base.
• Collaborate closely with the Sales Representative to achieve joint targets.
• Advise customers on technical and commercial possibilities.
• Maintain customer relationships and contribute to high satisfaction.
• Identify and actively convert sales opportunities into orders.
• Coordinate with internal teams (Operations, Service, Finance) to best serve customers.
• Contribute to revenue and margin goals in your region.

Skills

Commercial awareness

Customer relationship building

Proactive sales mindset

Problem solving

Communication skills

Team collaboration

Education

MBO/HBO degree in a commercial field

Job description

Otis is seeking a commercially oriented Inside Sales Representative in Zwolle. You will work alongside the field sales team to prepare quotes and sell service and repair solutions for elevators and escalators, translating customer requests into compelling proposals.

You’ll support regional sales activities, manage opportunities, and collaborate with Operations, Service, and Finance to ensure excellent customer service and growth.