Hub Manager (m/v/d)

Flink; Tilburg; On-site; EUR 38,000 - 42,000; Full time

Benefits offered by this job

Performance-based bonuses

Growth opportunities

Discount on Flink groceries

Job summary

Flink in Tilburg is looking for a Hub Manager (m/f/d) responsible for the overall performance of the hub. You will lead your team and ensure smooth operations from picking to delivery, while cultivating a motivated workforce.

Your role includes maintaining safety standards, developing team talent, and directly reporting to the City Manager. You will work in a fast-paced environment and must be hands-on, contributing to all operational aspects.

The position offers a salary between €38,000 and €42,000 gross annually, along with performance-based bonuses and substantial growth opportunities.

Qualifications

• At least 3 years of experience in an operational role.
• Experience managing a team and providing feedback.
• Fluent in English; Dutch is a plus.

Responsibilities

• Manage the operational flow of the hub efficiently.
• Ensure compliance with safety and food hygiene standards.
• Lead, coach, and develop the Hub leadership team.
• Recruit, onboard, and train new pickers and riders.
• Build a positive culture within the hub.

Skills

Team management

Process optimisation

Data-driven decision making

Coaching and developing talent

Efficiency in fast-paced environments

Job description

About the Hub Manager position:

As a Hub Manager (m/f/d), you are responsible for the hub performance – leading your team, owning your operation, and taking full responsibility for everything that happens within the hub. You live by Flink’s standards and KPIs: from the efficiency of your picking and delivery operations to the culture on the floor. You make sure every customer gets their order on time and in perfect condition, while building a team that is motivated, capable, and growing.

Job Description

• You own the operational flow of your hub – keeping picking, packing, and delivery running efficiently and to the standard our customers expect.
• You take charge of all Safety and Compliance topics – regarding food hygiene, labour law compliance, and safety aspects.
• You report directly to your City Manager, together with 7-10 other Hub Managers.
• You lead, coach, and develop your Hub leadership team (Shift Leads and Ops Associates+).
• You take full responsibility for the customer experience in your hub, ensuring orders go out correctly and on time, every time.
• You recruit, onboard, and train new pickers and riders, making sure they’re set up to work efficiently and safely from day one.
• You manage scheduling for your entire team, ensuring the right coverage at the right times without letting operations slip.
• You build a culture within your hub where people feel ownership over their work, support each other, and show up motivated.
• You are hands‑on and stay close to the operation – picking, packing, and inbounding are part of your day too.

Qualifications

• You have at least 3 years of experience in an operational role, with a focus on process optimisation and team management.
• You have experience managing a team, with strong skills in coaching, developing talent, and providing feedback.
• You are data‑driven and understand how to translate KPIs into concrete processes.
• You’re comfortable in a fast‑paced, dynamic environment where priorities shift quickly and efficiency is key.
• You believe that success is a team effort and enjoy working collaboratively to achieve goals.
• You are hands‑on and picking, packing, and inbounding aren’t beneath you.
• You are fluent in English; Dutch is a plus.
• You are available to work full‑time.

Additional Information

The base pay for this position is 38,000 EUR – 42,000 EUR gross annually for full‑time (40 hours per week) for managing one hub.

Flint offers the following benefits:

• Performance‑based bonuses every 4 weeks.
• A scale‑up environment where you can learn and develop in a relatively short amount of time.
• Substantial growth opportunities to, for example, Senior Hub Manager, City Manager, or a role at Flink Headquarters.
• Trainings at our Headquarters on Operational Excellence and Leadership Capabilities.
• 10% discount on your own Flink groceries.

Flint evaluates all applicants based on competencies and work experience, without considering age, gender, origin, sexual preference or religion.