Housekeeping Floor Supervisor - Full-time - NH Collection Amsterdam Flower Market 1

Hesperia group; Amsterdam; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Free training (online & offline)

End of year bonus

Employee hotel rates

Job summary

NH Collection is seeking a Housekeeping Floor Supervisor to lead a team of room attendants and uphold the hotel's cleanliness and quality standards on a daily basis.

You will manage room assignments, ensure consistent service, and coordinate with departments to maintain an excellent guest experience in a dynamic, multi-cultural environment.

Qualifications

• Experience in housekeeping is a must-have.
• Good command of English (speaking and reading).
• Flexibility with working days and shifts.
• Ability to work in a dynamic, multi-cultural team.

Responsibilities

• Supervise a team of room attendants and ensure quality standards.
• Coordinate daily room assignments and briefings with the team.
• Maintain cleanliness and hygiene according to hotel policies.

Skills

English language

Detail-oriented

Flexible schedule

Team player

Job description

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Date: Sep 4, 2026

Location:

Amsterdam, NL The Netherlands

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China.You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments.Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention.You will be part of a brand that places extraordinary feelings at the heart of everything it does.

As a Housekeeping Floor Supervisor (f/m/d) you are responsible for supervising a team of room attendants and ensuring that the quality of the hotel is maintained and enhanced according to hotel policies, industry regulations, and hygiene standards.

Beyond the ordinary: Your Benefits at NH Collection

• Free online & offline training organized by our own Minor Hotels University Northern Europe.
• End of year bonus (up to 100% of monthly gross salary) &refer-a-friend bonus (500 EUR).
• Employee rates startingfrom€36 in all our hotels worldwide,30% discount in the F&B outlets, andFriends & Family discount up to 25%.Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experiences starting from Horeca CLA scale 4.

Your Day-to-Day at NH Collection

06:45After a cup of coffee or tea, you are ready to start your day at the Housekeeping Department.
07:00You prepare the room lists for the Room Attendants, so they know what needs to be done.
08:00The first Room Attendants arrive and once the team is complete you do the briefing including all details of the day. Once everyone is good to go, you walk around the hotel to check if there are any other details that need to be taken care of, and to keep an eye on your team.
10:00Time for a short break with the team.
11:00Whilst checking the rooms, you also brief some Room Attendants with some last-minute changes regarding the rooms to be cleaned. One room wants an extra bed, another room stays a day longer, and a third room wants extra towels.
12:00Enjoy your lunch with colleagues from other departments.
12:30Still some rooms are pending to be checked and to see if they meet the quality standards we set.
14:30You make sure everything is done and prepare the handover for the evening shift.
15:00Time to go home!

Excellence begins with you – Your qualities

• You have worked in Housekeeping before (this is a must-have);
• You are always one step ahead, and you love to exceed the guests' expectations;
• You are a hard worker who is flexible in terms of working days;
• You have an eye for detail when it comes to cleanliness;
• You have a good speaking and reading command of English language;
• You enjoy working in a dynamic and multi-cultural team.

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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