Housekeeping evening Attendant | 20-25 hours per week

Waldorf Astoria Amsterdam; Amsterdam; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

GO Hilton programme

50% discount on Food & Beverage

Discounts on Hilton products & partner

Cross training

Referral bonus across Hilton Hotels in

Yearly departmental team outing

Hilton University e-learnings

Job summary

Waldorf Astoria Amsterdam is seeking a Housekeeping Evening Attendant to join our luxury hotel team on site in Amsterdam. You will clean guest rooms, replenish amenities, and handle guest requests with discretion and care, delivering the True Waldorf Service.

We value a positive attitude, excellent grooming, strong English skills, and the ability to work independently or with colleagues. Hotel experience is advantageous, and a valid residence/work permit for the Netherlands is required.

Qualifications

• Positive attitude and a customer-focused approach.
• Strong communication skills in English (spoken).
• Commitment to delivering high levels of service.
• Excellent grooming standards and professional appearance.
• Ability to work independently or in a team.

Responsibilities

• Clean guest bedrooms and bathrooms.
• Vacuum rooms and corridors.
• Change and replenish bed linen, towels and amenities.
• Undertake regular deep cleaning tasks.
• Restock and maintain trolley daily.
• Be environmentally aware and dispose of waste properly.
• Manage guest requests promptly and professionally.
• Comply with hotel security, fire regulations and health and safety laws.
• Carry out lost property procedures.
• Assist other departments and maintain good working relationships.

Skills

Positive attitude

Communication

Customer service

Eye for detail

Grooming standards

Teamwork

English language (spoken)

Job description

Welcome to the timeless luxury world of Waldorf Astoria

Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of sincerely elegant service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the Talent we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit.

A Housekeeping evening Attendant with Waldorf Astoria Hotels & Resorts is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner.

What will I be doing?

As a Housekeeping evening Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Housekeeping evening Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean guest bedrooms and bathrooms
• Vacuum rooms and corridors
• Change and replenish bed linen, towels and guest amenities in line with company guidelines
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships

Who are we looking for?

A Housekeeping evening Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Eye for detail
• Excellent grooming standards
• Ability to work on their own or in teams
• Good knowledge of the English language (spoken)
• Candidate must be in the possession of a valid residence and working permit for the Netherlands

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotel experience
• Experience in a similar position

What will it be like to work for Waldorf Astoria Amsterdam

Waldorf Astoria Amsterdam opened in May 2014. You are a part of a young dynamic team and working at one of the top luxury hotels in Amsterdam. As Waldorf Astoria Hotels & Resorts is a part of the Hilton Worldwide Hotel Group lovely benefits will apply, like discount on hotel rooms and Food and Beverage.

Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates a singular experience. If you understand the value personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the new colleague we are looking for.

What benefits will I receive?

• You will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 8,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well.
• 50% discount on Food & Beverage
• Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain
• Cross training
• Referral bonus across Hilton Hotels in the Netherlands
• Yearly departmental team outing
• Hilton University offers more than 2500 e-learnings

We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.