Head of Scalable Field Ops & Logistics

Quatt; Amsterdam; On-site; EUR 115,000 - 170,000; Full time

Benefits offered by this job

SARs (Stock Appreciation Rights)

25 days holiday + 8% allowance

Free vegan lunch

Travel compensation €0.23/km

OpenUp mental health access

Job summary

Quatt is seeking an Ops Champion to consolidate planning, logistics, installation, and field performance into a scalable, tech-enabled operation. You will own work preparation, the installation plan, and the full supply chain, driving growth, quality, and profitability across regions and products.

We build and service our own heat pump hardware in homes, operating with a decentralised factory mindset. You’ll map steps, time processes, and eliminate waste using AI-driven improvements while

Qualifications

• Experience running large-scale physical operations with high volume and tight margins.
• Proven ability to lead end-to-end installation and field service networks.
• Engineering mindset with systems thinking and hands-on execution.
• Comfort with AI-enabled process design and rapid experimentation.
• Direct, specific leadership style with hands-on problem solving.

Responsibilities

• Turn a signed deal into a material list and install-ready plan for crews.
• Own the plan daily, ensuring stability and adaptability within guardrails.
• Manage logistics, warehouse to installation sites, and inventory balance.
• Control cost and quality of every installation and optimize capacity.
• Design the installation network and scale teams across regions and products.
• Lead a team of ~60 and automate your function for higher throughput.

Skills

Operations management

Logistics

Supply chain

AI-native

Data-driven decision making

Job description

Quatt is seeking an Ops Champion to consolidate planning, logistics, installation, and field performance into a scalable, tech-enabled operation. You will own work preparation, the installation plan, and the full supply chain, driving growth, quality, and profitability across regions and products.

We build and service our own heat pump hardware in homes, operating with a decentralised factory mindset. You’ll map steps, time processes, and eliminate waste using AI-driven improvements while