Head of Operations & HR Control

Rituals; Amsterdam; Hybrid; EUR 140,000 - 190,000; Full time

Benefits offered by this job

Staff discount on Rituals products

Personal and professional growth

Attractive bonus

Flexible working hours

Company events

Job summary

Rituals in Amsterdam seeks a Head of Operations & HR Control to lead the Control & Analytics team and partner with the COO and CHRO for performance management across HR, Supply Chain, Sourcing, Logistics, Innovation and Tech & Data.

You will build robust planning, forecasting, and performance reporting, while driving cost control and strategic programs such as a new global distribution center. This hands-on leader shapes processes and insights that influence key investments.

Qualifications

• Master's degree in Business Economics, Finance or a related field.
• At least 10 years of experience in Controlling, Finance Business Partnering or similar leadership roles.
• Proven track record of leading and developing high-performing teams.

Responsibilities

• Lead the Operations & HR Control team and partner with COO MT and CHRO MT to improve performance.
• Drive planning, forecasting, reporting and business reviews across Operations and HR.
• Develop reporting, analytics, and AI-driven insights to strengthen decision support.

Skills

Strategic finance

Team leadership

Stakeholder management

Performance management

Education

Master's degree in Business Economics, Finance or related field

Job description

Head of Operations & HR ControlCHO Keizersgracht Amsterdam • 40 hoursApply nowControl & Analytics40 hoursCHO Keizersgracht Amsterdam# Head of Operations & HR ControlApply nowWould you like to play a pivotal role in driving Rituals' continued success? Step into our Control & Analytics department, where insights converge, empowering informed decisions. Come join this team.## Share your talentsAs Head of Operations & HR Control, you will play a pivotal role in bringing business and cost control across Operations and HR to the next level. Together with your team, you will act as a trusted and challenging partner to the COO Management Team and HR Management Team, providing financial insight, planning and performance management across HR, Supply Chain, Sourcing, Logistics, Innovation and Tech & Data.In this role, you combine strategic direction with a hands-on, entrepreneurial mindset way of working. You help shape what strong business and cost control should look like, while also building the foundations, processes and ways of working needed to get there.From inventory and working capital to supply chain performance, workforce productivity and people investments, you understand the key levers that drive performance. You know how to connect operational and HR KPIs to financial outcomes, translate insights into clear actions and help the business make conscious choices about costs, investments and resources.With a strong financial foundation and a deep understanding of the business, you connect the dots, challenge where needed and continuously look for opportunities to improve performance, enabling sustainable and profitable growth.**In this role you will:**You will lead the Operations & HR Control team and report to the Executive Director Control & Analytics. As part of the central Control & Analytics leadership team, you will be based in Amsterdam.Your main responsibilities as Head of Operations & HR Control include:* Lead, coach and develop a team of two Business Controllers, fostering a high-performing environment with strong business partnering capabilities, clear standards and continuous development, and the confidence to constructively challenge business leaders and drive better outcomes.* Act as a strategic finance partner to the COO MT, CHRO Management Team and senior stakeholders, providing insights, support and constructive challenge to improve business performance, prioritization and investment decisions.* Drive the Plan & Control cycle for Operations and HR as process lead, ensuring robust planning, forecasting, performance management and actionable decision support.* Proactively lead the Operations & HR Control team and ensure excellence in executing the full Plan & Control cycle, from budgeting and forecasting to performance reporting and business reviews.* Together with your team, lead the financial steering, value realization and business partnering for key strategic programs, including our new global distribution center, ensuring clear decision-making, transparent performance monitoring and the successful delivery of strategic objectives and business benefits.* Lead the development of reporting, analytics, AI and performance management across HR, Supply Chain, Sourcing, Logistics, Innovation and Tech & Data, using process optimization, technology and AI-driven insights to strengthen transparency, decision support and business impact.## Bring all of youYou are a finance leader who naturally combines strong analytical capabilities with the ability to influence and inspire senior stakeholders. You enjoy operating in a complex and dynamic environment where strategic thinking and operational excellence go hand in hand. With a genuine interest in people, processes and performance, you know how to connect financial insights to business decisions and create impact through others. You are comfortable challenging the status quo, driving change and building strong partnerships across functions, while maintaining a sharp focus on delivering results.**You bring:*** Master's degree in Business Economics, Finance or a related field.* At least 10 years of experience in Controlling, Finance Business Partnering or similar finance leadership roles within an international environment.* Proven track record in leading, developing and inspiring high-performing teams.* Strong financial, analytical and strategic capabilities with the ability to translate insights into business actions and executive recommendations.* Excellent stakeholder management, communication and project leadership skills, with experience influencing senior leadership teams and managing cross-functional initiatives.**Work with Heart & Soul**At Rituals, we are committed to care for everyone and strive to create a diverse workplace where all employees belong and have equal opportunities to succeed. Read more about our commitment here.**Location and Working Conditions**At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.**Your Steps to Your New Career*** An introductory call with our recruiter, to discuss the role and go through the practical details.* A first interview with the hiring manager and a team member.* A business case and assessment (personality and capability) to complete at home.* A second interview, during which you'll present your business case.* A final interview for a final discussion and your final questions.## Benefits of working at RitualsUnique opportunities for personal and professional growthStaff discount on Rituals productsAttractive bonusFlexible working hours tailored to your personal rhythmCompany & team eventsApply here## You are about to take an exciting step into your journey with us.