Guest Experience Host — Create Memorable Stays

Leonardo Hotels Benelux; Vinkeveen; On-site; EUR 20,088 - 26,784; Part time

Benefits offered by this job

Travel allowance from 10 kilometers

Overtime payout or extra time off

Training and development opportunities

Career growth within the organisation

Tax benefits on product purchases

Worldwide employee discounts

Intro experience with overnight stay,

Job summary

Leonardo Hotel Vinkeveen Amsterdam, part of Leonardo Hotels Benelux, seeks a personable host to welcome guests and ensure a memorable stay. You will handle check-ins, reservations, and guest inquiries with a service-centered approach.

In this role, you will collaborate with teammates to deliver hospitality at the highest standard, assist guests with luggage, and contribute to a welcoming atmosphere right by the water at Vinkeveense Plassen. Fluency in Dutch and English is required.

Qualifications

• Fluent in Dutch and English; additional French/German/Spanish a plus.
• Experience in hospitality or guest-facing roles is preferred.
• Demonstrates service-oriented attitude and hospitality mindset.
• Able to work well in a team or independently as needed.
• Strong communication skills and energetic personality.
• Willing to work 1–3 night shifts per week.
• Reliable, accurate and able to work under pressure.

Responsibilities

• Serve as the primary point of contact for guests and provide information.
• Assist with check-in/check-out and guest requests.
• Handle reservations and respond to guest inquiries.
• Assist guests with luggage and guide them to town or rooms.
• Gather guest feedback to ensure satisfaction.

Skills

Dutch & English fluency

Hospitality experience

Service-oriented

Team player

Strong communication

Stress resistant

Accurate

Night shifts willingness

Job description

Leonardo Hotel Vinkeveen Amsterdam, part of Leonardo Hotels Benelux, seeks a personable host to welcome guests and ensure a memorable stay. You will handle check-ins, reservations, and guest inquiries with a service-centered approach.

In this role, you will collaborate with teammates to deliver hospitality at the highest standard, assist guests with luggage, and contribute to a welcoming atmosphere right by the water at Vinkeveense Plassen. Fluency in Dutch and English is required.