Global Public Affairs & Campaigns manager

Just Eat Takeaway.com; Amsterdam; Hybrid; EUR 80,000 - 120,000; Full time

Job summary

Just Eat Takeaway.com is expanding its Global Public Affairs Policy team in Amsterdam. This role focuses on turning data-driven insights into compelling public policy campaigns and narratives for EU institutions, national governments, and other stakeholders.

You will support local market teams with global position papers, messaging frameworks and campaign materials, and help develop JET’s profile on AI and digital policy.

Qualifications

• Substantial background in public affairs, public policy, or government relations.
• Ability to craft high-quality policy narratives, position papers, briefings and public-facing campaign collateral.
• Experience translating data into compelling messages for diverse audiences.
• Solid understanding of EU institutions, legislative procedures and policy-making.
• Outstanding written and verbal English; Dutch is a plus.

Responsibilities

• Develop evidence-based policy arguments and narratives across priority regulatory files.
• Lead public policy campaigns end-to-end, producing position papers and talking points.
• Support local markets with messaging frameworks and briefing support.
• Shape JET’s positioning on AI, digital policy, and platform governance.
• Coordinate Public Affairs Centre of Excellence routines, stakeholder maps, calendars and reports.
• Foster cross-functional collaboration with Legal, Corporate Communications, Marketing and market teams.
• Manage external public affairs agency relationships and partner organisations.
• Prepare briefings, speaking points and background materials for senior leadership.
• Improve public affairs operating models and knowledge sharing across teams.

Skills

Public affairs

Policy narrative

Data storytelling

EU institutions

English writing

Dutch knowledge

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

Location: Amsterdam Hybrid role: 3 days a week from our Amsterdam office & 2 days working from home

About This Role

This is a new position within JET's Global Public Affairs Policy team, created to strengthen our capacity to build data-driven narratives and translate them into effective public policy campaigns.

You will work at the intersection of policy, data and storytelling, taking the economic, social and digital evidence generated across JET's business and turning it into compelling positions that resonate with EU institutions, national governments, and broader stakeholders. Working closely with the Head of Public Affairs Policy, you will support local market teams with global position papers, messaging frameworks and campaign materials, and help JET develop its profile on AI and digital policy.

You will also coordinate Public Affairs Centre of Excellence operations, driving campaign planning and delivery routines across priority policy topics and markets. This includes maintaining stakeholder maps, issue trackers, briefing calendars and reporting packs, monitoring policy and regulatory developments relevant to active campaigns, and coordinating inputs from Legal, Corporate Communications, Marketing and market teams. You will prepare first drafts of briefings, submissions, campaign materials and talking points for senior review, and contribute to improving public affairs operating processes and knowledge management across the function.

These are some of the key components to the position

• Deliver impactful narratives – Develop evidence-based policy arguments and narratives across priority regulatory files, translating complex datasets for political and non-specialist audiences.
• Lead public policy campaigns – Drive campaigns end-to-end, producing high-impact position papers, consultation responses, talking points, and targeted campaign materials.
• Support local markets – Provide robust messaging frameworks and briefing support to local Public Affairs teams, bridging global strategic priorities with market-specific needs.
• Shape digital & AI policy – Build JET’s proactive positioning on AI regulation, digital markets, and platform governance, turning active files into clear recommendations.
• Drive operational excellence – Coordinate Public Affairs Centre of Excellence routines, overseeing stakeholder maps, issue trackers, briefing calendars, and reporting packs.
• Break down silos – Foster close cross-functional collaboration across Legal, Corporate Communications, Marketing, and commercial teams to align inputs and narratives.
• Partner for success – Manage external public affairs agency relationships and partner organisations to ensure high standards of delivery and strategic alignment.
• Empower leadership – Prepare clear briefings, speaking points, and background materials for senior leadership to support high-level external engagements.
• Continuous improvement – Enhance public affairs operating models, knowledge-sharing, and workflow processes across global and regional teams.

What will you bring to the team

• Substantial background in public affairs, public policy, or government relations, gained in-house, at a PA agency, within an EU institution, or in government.
• Proven ability to craft high-quality policy narratives, position papers, briefings, and public-facing campaign collateral.
• Strong aptitude for working with data and evidence, comfortably translating technical topics into compelling messages for diverse audiences.
• Solid understanding of EU institutions, legislative procedures, and broader policy-making processes.
• Outstanding written and verbal communication skills in English; proficiency in Dutch is a plus
• Excellent project management and organisation skills, with the ability to balance multiple deadlines and stakeholder priorities across global markets.
• Subject-matter experience or keen interest in platform economy files, gig economy regulations, labour markets, or digital/AI policy.
• Collaborative mindset focused on building strong working relationships with data, research, legal, and commercial partners.
• Resilient, proactive attitude with an appetite for fast-paced, high-growth, and matrixed international environments.

At JET, This Is How We Play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer‑first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.