Global IT Service Delivery Manager — Hybrid, Flexible Hours

Vanderlande; Veghel; Hybrid; EUR 52,452 - 71,424; Full time

Benefits offered by this job

40 vacation days

€300 health budget

Flexible working hours

Hybrid workplace

Commuting allowance

On-site health center

Training facilities

Job summary

A leading logistics technology company in Veghel, Netherlands, seeks an IT Service Delivery Manager to lead support for smart IT solutions at airports. This role requires overseeing service contracts, managing teams, and enhancing customer satisfaction. Candidates should have a degree in Computer Science and be skilled in IT Service Management. A competitive salary and benefits including 40 vacation days and a hybrid work setting are offered.

Qualifications

• Hands-on experience with IT infrastructure and software development.
• Willingness to travel internationally.
• Proactive and results-driven mindset.

Responsibilities

• Oversee service contract implementations.
• Manage service team handover for ongoing support.
• Lead support teams to resolve issues.

Skills

ITIL-aligned IT Service Management

Analytical skills

Problem-solving

Communication skills

Team collaboration

Education

Professional degree in Computer Science or related field

Job description

A leading logistics technology company in Veghel, Netherlands, seeks an IT Service Delivery Manager to lead support for smart IT solutions at airports. This role requires overseeing service contracts, managing teams, and enhancing customer satisfaction. Candidates should have a degree in Computer Science and be skilled in IT Service Management. A competitive salary and benefits including 40 vacation days and a hybrid work setting are offered.