Global Field Tech Support Engineer

CPM Animal Feed & Oilseed Solutions; Zaandam; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

27 vacation days plus 13 ADV days

Excellent pension scheme

Laptop, phone, tablet, and service van

Informal company culture

Job summary

CPM Animal Feed & Oilseed Solutions is seeking a Field Technical Support Engineer in Zaandam, Netherlands. This role involves providing technical support to customers and service staff, diagnosing and resolving machine faults both remotely and on-site, and contributing to improvements in service processes. Ideal candidates should possess strong technical knowledge of industrial machinery and be willing to travel. The position offers a competitive salary, excellent vacation days, and a friendly company culture.

Qualifications

• Strong technical knowledge of industrial machinery and production processes.
• Experience with mechanical, hydraulic, and pneumatic systems is beneficial.
• Willingness to travel is essential.

Responsibilities

• Provide online technical support.
• Diagnose and resolve machine faults remotely and at customer sites.
• Advise on repairs, spare parts, tools, and maintenance solutions.
• Support and coach service technicians and commissioning engineers.
• Perform on-site inspections, testing, and commissioning support.

Skills

Technical knowledge of industrial machinery

Analytical skills

Hands-on approach

Customer-focused

Education

MBO+ level technical education or equivalent

Job description

CPM Animal Feed & Oilseed Solutions is seeking a Field Technical Support Engineer in Zaandam, Netherlands. This role involves providing technical support to customers and service staff, diagnosing and resolving machine faults both remotely and on-site, and contributing to improvements in service processes. Ideal candidates should possess strong technical knowledge of industrial machinery and be willing to travel. The position offers a competitive salary, excellent vacation days, and a friendly company culture.