Global Digital Innovation Manager

Logitech; Utrecht; Hybrid; EUR 110,000 - 170,000; Full time

Job summary

Logitech is seeking a Global Digital Innovation Manager to drive Logitech’s global eCommerce strategy and execution. You’ll lead a high‑performing team, collaborate across direct-to-consumer, retail, and eTail channels, and scale omnichannel capabilities worldwide.

You’ll champion AI-enabled experiences, guided selling, and UGC programs while ensuring regional alignment and best‑in‑class customer journeys. Hybrid work model with international collaboration is offered.

Qualifications

• Proven ability to lead and grow diverse teams across regions.
• Experience shaping omnichannel eCommerce programs and strategies.
• Strong strategic thinking with hands-on execution.
• Excellent communication and collaboration across global teams.

Responsibilities

• Lead innovation projects and roadmap across DTC, retail, and eTail channels.
• Oversee Rating & Reviews / UGC enablement initiatives and global campaigns.
• Drive Guided Selling and product configurator initiatives for DTC channels.
• Contribute to AI-enabled experiences roadmap and adoption.
• Monitor local eCommerce execution and share best practices globally.
• Mentor and develop a high-performance team and manage vendor relationships.

Skills

People management

Team leadership

Digital / eCommerce

Strategic thinking

Communication skills

Vendor negotiations

Influence

Adaptability

Tools

Bazaarvoice

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Logitech is accelerating the future of digital commerce. If you’re passionate about building innovative, scalable eCommerce programs that shape customer experiences worldwide, this role gives you the platform to make a global impact. As part of our Omnichannel Digital Innovation & Product team, you’ll lead transformative initiatives across direct-to-consumer, retail, and eTail channels - unlocking new growth opportunities and elevating Logitech’s digital ecosystem.

As the Global Digital Innovation Manager, you will be pivotal in driving Logitech’s global eCommerce strategy execution, enabling best‑in‑class customer experiences, fostering innovation, and scaling operational capabilities across markets. With responsibility spanning from platform excellence to omnichannel growth strategy, you’ll lead a high‑performing team, enable global collaboration, and be a champion of shared learnings and best practices to drive results universally. You are the type of leader who takes a hands‑on approach with a high degree of personal interaction to lead, build and develop others, supporting business partners to define processes and exceed goals around culture and business.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you’ll need for success at Logitech. In this role you will:

Lead innovation projects and roadmap

In this role, you will spearhead key innovation projects from concept to completion, ensuring strategic alignment and seamless execution post‑launch. This includes defining project roadmaps, coordinating cross‑functional teams, and leveraging data‑driven insights to optimize performance and deliver measurable business impact. By combining innovative thinking with hands‑on execution, you will ensure each project achieves sustainable success and drives Logitech's eCommerce and omnichannel strategy forward.

Lead Rating & Reviews / UGC enablement initiatives

Maximize the capabilities and utilization of R&R/UGC solutions, by overseeing its integration across direct‑to‑consumer channels. Drive the end‑to‑end sampling process with Business Groups, enable UGC social proof campaigns at a global scale, and lead implementation initiatives for DTC channels. Manage the ongoing relationship and quarterly business reviews, and share insights and best practices across the organization to enhance eCommerce impact.

Lead Guided Selling & Configurator Initiatives

Maximize the capabilities and utilization of guided selling and product configurator solutions by overseeing their integration across direct‑to‑consumer channels. Drive the end‑to‑end development of interactive product finders and digital selectors with Business Groups, enable personalized configuration experiences at a global scale, and lead implementation initiatives for DTC channels. Manage ongoing vendor relationships and quarterly business reviews, and share conversion insights and best practices across the organization to enhance eCommerce performance and simplify the customer purchase journey.

Enable The Roadmap For AI-Enabled Experiences

In this role, you will support the development and adoption of key AI-enabled experiences across global and regional teams, ensuring alignment with Logitech’s strategic priorities. You will contribute to the AI innovation roadmap, collaborating closely with cross‑functional and AI‑focused teams to identify use cases that enhance customer engagement, streamline operations, and drive measurable outcomes. By fostering a culture of AI adoption, you will enable teams to effectively integrate AI‑driven solutions, optimize processes, and unlock new value across the eCommerce ecosystem.

Enable Local eCommerce Excellence Execution

Monitor local rollout and execution of eCommerce strategies across both DTC and eTail channels. Collaborate with cross‑functional teams to address implementation challenges and support best practices sharing globally, ensuring consistency and optimization of regional strategies.

Elevate Team Capabilities

Actively manage and mentor a team of digital innovation specialists. Foster an inclusive, high‑performance culture grounded in continuous learning and collaboration. Oversee vendor management processes, including onboarding, reviews, budget allocation, and vendor negotiations, with an emphasis on driving innovation. Lead team development through tailored training programs, knowledge‑sharing initiatives, and speaker engagements, fostering a culture of continuous learning and operational excellence.

Key Qualifications:

• Able to inspire, motivate, and influence teams while driving change and experimenting with new strategies to deliver meaningful outcomes.
• People Management Skills: Demonstrated success in building, scaling, and leading and or influencing geographically and culturally diverse teams, with a hands‑on approach to leadership.
• 5–8 years of experience in Digital, Product or eCommerce roles, ideally with global or regional scope.
• Story teller with a knack for innovative thoughts and data saviness.
• Understanding of culturally nuanced communication styles and collaboration tools in diverse leadership settings.
• Multiple years of experience developing a team of professionals, preferably in a matrixed or global environment.
• Strategic and critical thinking with a results‑driven approach.
• Proven ability to motivate and develop others, with strong emotional intelligence and conflict‑resolution skills.
• Strong communication and collaboration skills to work effectively across global and local teams.
• Proficiency in budget management, vendor negotiations, and project management.
• Ability to creatively solve problems and innovate within eCommerce frameworks.
• Deep knowledge of eCommerce trends, platforms, and customer experience optimization strategies.
• Strong understanding of omnichannel strategies and scalable online program execution.
• Proven ability to manage complex vendor relationships with measurable results.
• Experience with creating global guidelines and best practices.
• Experience with user‑generated content strategies and tools like Bazaarvoice is highly valued.

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual, and social wellbeing so we all can create, achieve, and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

We have a hybrid work model that allows some employees to work remotely while others work on‑premises. Within this structure, you may have teams or departments split between working remotely and working in‑house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences.