German-speaking Sales Support

Royal Sanders; Heusden; On-site; EUR 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary in line with market

5 ATV days including annual factory休

Company pension scheme

Travel allowance

Lease bike

Job summary

Royal Sanders is seeking a German-speaking Sales Support to bridge the gap between customers, Sales, and internal departments. You will assist Key Account Managers with product administration and project follow-up to ensure timely, accurate delivery of customer projects.

You will coordinate with R&D, Regulatory Affairs, Purchasing, Planning, Quality and Operations, maintaining schedules, specifications, and commercial agreements, while identifying bottlenecks before they impact progress.

Qualifications

• Experience in sales support or similar roles required.
• Strong organisation and communication skills.
• Fluent in German and English; Dutch is a plus.

Responsibilities

• Coordinate and monitor new product introductions.
• Support the Key Account Manager with product administration and follow-up.
• Coordinate with internal departments on planning, artwork, quality and availability.
• Monitor progress, deadlines, actions and outstanding issues.
• Ensure correct administrative processing of product specifications, artwork processes and commercial agreements.
• Proactively identify risks and bottlenecks, and ensure timely alignment with key stakeholders.
• Contribute to efficient cooperation between the customer, Sales and the internal organization.

Skills

Sales support experience

Customer service

Project coordination

Organised

English & German fluency

Communication

Education

MBO+/HBO

Tools

Microsoft 365

Job description

Are you highly organised, able to manage multiple projects at the same time, and do you enjoy connecting Sales, customers, and internal departments? Then this role at Royal Sanders is for you.

At Royal Sanders, we develop and produce personal care products for customers in the Netherlands, Germany and abroad. This includes categories such as bath & shower, hair care, body care and deodorants. Within our commercial organization, we are looking for a German-speaking Sales Support who supports our Key Account Managers and helps ensure customer projects are delivered smoothly, accurately, and on time.

Your role

As Sales Support, you are an important link between the customer, Sales and internal departments such as R&D, Regulatory Affairs, Purchasing, Planning, Quality and Operations. You support the Key Account Manager with product administration and project follow-up. You ensure that agreements, actions, deadlines and documentation are properly monitored.

You bring structure to complex projects, ask the right questions when needed, and proactively identify potential bottlenecks before they impact progress. In doing so, you contribute directly to strong customer relationships and the successful introduction of new and updated products.

What will you do?

• Coordinate and monitor new product introductions.
• Support the Key Account Manager with product administration and follow-up.
• Coordinate with internal departments on planning, specifications, artwork, quality and availability.
• Monitor progress, deadlines, actions and outstanding issues.
• Ensure correct administrative processing of product specifications, artwork processes and commercial agreements.
• Proactively identify risks and bottlenecks, and ensure timely alignment with key stakeholders.
• Contribute to efficient cooperation between the customer, Sales and the internal organization.

Who are you?

You are highly organised, proactive, and an effective communicator. You enjoy working in a fast-paced environment, managing multiple priorities, and bringing structure to complex projects. You collaborate easily with different teams and have a strong sense of ownership when it comes to following up on actions and commitments.

In addition, you bring:

• MBO+/HBO working and thinking ability.
• Available 32-40 hours per week
• Experience in sales support, customer service, commercial inside sales, project coordination or a comparable role.
• Affinity with production, FMCG, private label or product development is a plus.
• Good command of German and English. Dutch is a plus.
• Good administrative skills and experience with Microsoft 365.
• An independent, detail-oriented, and customer-focused mindset.

What do we offer?

Royal Sanders is one of Europe's leading private label personal care manufacturers. We develop and produce products for leading retailers and brands across Europe and combine entrepreneurial spirit with more than 175 years of expertise.

We offer a varied role within a dynamic commercial environment, in which you work closely with Sales and various internal disciplines. You will have the opportunity to make a visible contribution to customer projects, new product launches, and the continuous improvement of our processes and ways of working.

• Competitive salary in line with market standards
• 5 additional ATV days, including the annual factory shutdown between Christmas and New Year
• Company pension scheme
• Travel allowance
• Lease bike

At Royal Sanders, you will be part of an organisation that values expertise, collaboration, and entrepreneurship.

You work in an environment where no two days are the same and where your organisational skills, attention to detail, and ability to follow through truly make a difference.