German-Speaking Fulfillment Coordinator | Hybrid + 12.5% Bonus

Canon EMEA; Amstelveen; Hybrid; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus 12.5%

31 days holiday

Pension plan

Bicycle plan

Public transport costs covered

Partial car costs

Job summary

Canon EMEA is seeking a Senior Coordinator - Fulfillment to support the Customer Fulfillment Department. The role requires fluent English and German and involves managing orders, queries and claims from entry to delivery while coordinating across multi-location services.

Ideal candidates have 1–2 years in a similar role, MBO level education, strong MS Office skills, and a proactive, collaborative mindset. Canon champions hybrid working with a flexible policy and a diverse, energetic team.

Qualifications

• Languages: Fluent in English and German; proficiency in another European language is considered an asset.
• 1-2 years' experience in a similar role.
• Education: min MBO level.
• Proficient knowledge of MS Office.
• Strong attention to detail and accuracy.
• Self-motivated and able to work independently as well as collaboratively within a team.
• Good verbal and written communication skills.
• Strong business acumen and business understanding.
• Willingness to learn internal systems.

Responsibilities

• Manage orders, queries and claims from order entry through to delivery shipment of product to customer respecting SLA.
• Support multi-location customers with multiple services at each location.
• Interface with sales, operations and other functional groups to ensure order flows appropriately.
• Monitor order related compliance of the delivery dates and quantities to initiate proactive measures for optimizing delivery reliability.
• Meet scorecard productivity/quality metrics.
• Work closely with NSO, BUs and Service Excellence Teams to share best practices.
• Highlight and develop on areas for potential improvement and deliver insights for efficiency and process improvements.
• Communicate business requirements with all stakeholders effectively.

Skills

English fluency

German fluency

Other European language beneficial

Education

MBO level

Tools

MS Office

Job description

Canon EMEA is seeking a Senior Coordinator - Fulfillment to support the Customer Fulfillment Department. The role requires fluent English and German and involves managing orders, queries and claims from entry to delivery while coordinating across multi-location services.

Ideal candidates have 1–2 years in a similar role, MBO level education, strong MS Office skills, and a proactive, collaborative mindset. Canon champions hybrid working with a flexible policy and a diverse, energetic team.