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iiPay, a global payroll innovator, is seeking a Senior German Payroll Specialist to own and deliver payrolls for international clients. You will work with a team across borders, ensuring accuracy and compliance while maintaining strong client relationships.
Remote work is supported with occasional office visits as requested. The role requires 4+ years of German payroll experience, knowledge of DATEV (desirable), and excellent organizational and communication skills to meet strict SLAs.
Are you looking for an exciting opportunity to accelerate your career and join a highly successful global business? Are you looking to take your career to the next level by driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset, and the desire to help build a great culture?
iiPay is an award winning, high growth, innovative company based in US, Mexico, Europe, and Singapore recognized for delivering an outstanding customer experience and service levels. Our payroll managed service is underpinned by our market-leading global payroll management system delivering a unique client experience and value-added services.
iiPay has a unique opportunity for a highly experienced and motivated German Senior Payroll Specialist who wants to own and deliver German payrolls for a range of international businesses. Working closely with a group of clients to professionally deliver a quality payroll service to help drive to our goal of ‘Paying the Planet’.
All our roles can be performed remotely with occasional visits to the office as requested by your manager. Where we have office locations, our team members are welcome to work: remotely, on a hybrid basis or fully office based as they wish.
Key objectives of the role
The successful candidate requires minimum 4 years of German Payroll experience and the ability to demonstrate a proven track record in the following areas:
Payroll delivery and service level management
Delivering accurate and compliant German payroll processing for a group of assigned clients and payrolls, co-ordinating the client’s requirements and managing the process.
Scheduling and time management
Managing and delivering client payrolls against the agreed schedule - communicating directly with clients to meet or exceed the client deadlines. Escalating issues within client and iiPAY to meet and exceed agreed service level agreement.
Operational excellence
Individually and as a team member strive to improve the systems, processes and payroll delivery environment to maximise the efficiency and accuracy of our client contracts. Maintaining a high customer satisfaction rating.
Communication
Managing and maintaining clear and informative communications to clients, our partners, implementation team and client account managers.
Country legislation knowledge
Take responsibility for being the primary operations contact point for the German team, developing and maintaining detailed knowledge of the statutory processes and legislative deadlines.
Working closely with the implementations team to take-on new payrolls and clients.
Project delivery
Owning or contributing to specific company projects such as improving and/or changing systems, processes or functions within the business.
Escalation and problem resolution
Owning, managing and resolving client escalations, seeking help and advice where needed. Working with the payroll provider management team to enhance and develop the processes and outcomes for our partner network.
What are we looking for in you?
What we can offer you?
Here at iiPay, we believe that a choice of working location enables our team members to maximise effectiveness and productivity. You decide whether you work from your own home or the local office where available.
As well as offering you the opportunity to be innovative and ambitious, iiPay believe in offering a competitive salary, generous benefit package, which includes Cafeteria package, Private Medical Cover, Volunteering Day, Continuous development and financial assistance for education and professional memberships and your birthday off!