Functioneel Beheerder Digitale Werkplek – 36u p.w.

xtra; Rijswijk; On-site; EUR 45,000 - 54,000; Full time

Benefits offered by this job

Individueel keuzebudget

13e maand

GoodHabitz training

Trainingbudget en onbeperkte toegang

Job summary

Xtra zoekt een Digital Workplace Functional Administrator die de moderne werkplek efficiënt laat draaien en gebruikers ondersteunt bij Microsoft 365 en aanverwante digitale diensten. Je bent de schakel tussen gebruikers, IT en leveranciers en draagt bij aan een soepele digitale transformatie binnen een netwerk van sociale organisaties.

Je combineert functioneel beheer met gebruikersondersteuning, procesverbetering en adoptie.

Qualifications

• MBO-niveau werk- en denkniveau is vereist.
• BiSL en ITIL 4 Foundation-certificaten zijn gewenst.
• Gecertificeerd in Microsoft 365 (Teams/SharePoint) en PRINCE2.

Responsibilities

• Beheer van de digitale werkplek met focus op Windows 11, Microsoft 365 (Teams, SharePoint Online, OneDrive), Microsoft Intune en Copilot.
• Ondersteunen van gebruikers bij complexe vragen, incidents analyseren en trainingen/workshops verzorgen.
• Implementeren van verbeteringen op basis van gebruikersbehoeften en bedrijfsbehoeften, en optimaliseren van werkplekprocessen.
• Beheren van changes en releases: testen van nieuwe functionaliteiten, coördineren van implementaties en gebruikers begeleiden bij wijzigingen.
• Stimuleren van adoptie en verandermanagement, organiseren van kennisdeling en ondersteunen digitale transformatie.

Skills

MBO niveau

BiSL

ITIL 4 Foundation

Microsoft 365

PRINCE2

Communicatieve vaardigheden

Analytisch

Klantgericht

Verbindend & inspirerend

Education

MBO-niveau

Tools

Microsoft 365

SharePoint Online

Teams

Job description

Functional Administrator Digital Workplace

• 36 hours per week

Are you excited by a versatile role where user support, continuous testing, and process improvement come together? As a Digital Workplace Functional Administrator, you build and optimize our modern Microsoft 365 environment. You are the digital accelerator who ensures a top‑notch user experience within our organization. As a Digital Workplace Functional Administrator at Xtra, you make a real impact by building, together with an enthusiastic network of social organizations—such as JESS, JongLeren, MEE ZHN, and Wijkz—a connecting digital environment where everyone counts and can participate.

This is what you are going to do

As a Digital Workplace Functional Administrator, you are responsible for the optimal functioning of the modern workplace environment within our organization. You act as the bridge between users, IT, and suppliers, ensuring that employees can work effectively and efficiently with Microsoft 365 and related digital services.

You combine knowledge of functional management, user advising, process improvement, and the adoption of digital workplace services to continuously improve work processes and encourage the use of digital tools.

What are you going to do?

• Managing the digital workplace with a focus on Windows 11, Microsoft 365 (Teams, SharePoint Online, OneDrive), Microsoft Intune, and new innovations such as Microsoft Copilot.
• Supporting users by answering complex questions, analyzing incidents, and providing training and workshops.
• Implementing improvements based on user needs and business requirements, and optimizing workplace processes.
• Managing changes and releases: testing new functionalities, coordinating implementations, and guiding users through changes.
• Promoting adoption and change management within the organization, organizing knowledge sharing, and supporting the digital transformation

This is how you make a difference

The role of Digital Workplace Functional Administrator focuses on the connection between users, processes, and functionality, combining technical knowledge with advice and change management.

As a Digital Workplace Functional Administrator, you are the driving force behind our modern work environment. You make a difference by effortlessly translating complex user questions into clear answers and thoroughly analyzing recurring incidents. With your clear manuals, interactive training sessions, and inspiring workshops, you guide colleagues step by step through the digital transformation. You gather organizational needs, identify process improvements, and proactively advise on the latest capabilities of Microsoft 365.

Additionally, you safeguard the quality of our systems by critically testing new Microsoft functionalities and updates and accurately assessing their impact on the organization. Whether it involves functionally configuring SharePoint sites, rolling out updated Teams features, or supporting digitization projects, you coordinate the implementation and expertly guide users through every change. By continuously measuring usage and satisfaction, you foster effective collaboration and organize valuable knowledge sharing.

This way, you not only ensure that the systems work, but also that our organization genuinely performs better and more pleasantly as a result.

5 reasons why this is for you

• You possess an MBO (intermediate vocational education) working and thinking level, supplemented by extensive experience in functional management and service delivery (BiSL and ITIL 4 Foundation), and are certified in Microsoft 365 (Teams, SharePoint) and project management (PRINCE2).
• You have strong communication skills: You can explain complex technology to colleagues in understandable language.
• You possess analytical skills: You quickly understand where processes can be made smoother.
• You are customer and service-oriented: You enjoy helping others move forward and have advisory skills.
• You are a connecting and inspiring force and take a proactive stand.

You can count on this

• A gross salary of up to €4,426 (based on a 36-hour work week), in accordance with scale 6 of the Social Work Collective Labour Agreement.
• Individual Choice Budget for extra flexibility in employment conditions such as holiday pay, a 13th month, and leave hours included.
• Personal training budget and unlimited access to GoodHabitz's digital training offerings.
• A varied role within a socially responsible and committed organization.
• Opportunities for professional development and pursuing relevant certifications.
• A pleasant working environment with enthusiastic colleagues who want to contribute to the social domain.

This is where you end up

At Xtra, you work with enthusiastic colleagues who all want to contribute, directly or indirectly, to a society where everyone counts and has the opportunity to participate.

Your role within Xtra connects you with a network of social organizations, including JESS, JongLeren, MEE ZHN, and Wijkz, all facilitated by Xtra. Within this collaboration, the focus is on working together and taking a stand in a connecting and inspiring way to make an impact for a society where everyone counts and has the opportunity to participate.

Want to know more about Xtra? Visit our website www.xtra.nl