Front Office Intern

The Social Hub; Eindhoven; On-site; EUR 3,300 - 6,700; Part time

Benefits offered by this job

Monthly internship stipend

Discount on hotel stays and food &

Access to hotel facilities (restaurant

Job summary

The Social Hub is seeking a Front Office Intern in Eindhoven to welcome guests and support all front of house areas. You will know our products, help with cross-selling, and be at the heart of the guest experience.

You’ll assist at the reception, answer questions about the city, and ensure spaces are tidy for the next shift. You are a university student studying Hospitality, Sales, Advertising, Marketing, or Business, with a can-do attitude, flexibility, and fluency in English.

Qualifications

• Enrolled at a university.
• Pursuing a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business.
• Able to work independently and take responsibility.
• Fluent in English; other languages welcomed.

Responsibilities

• Provide a warm welcome at reception and assist guests with queries.
• Support guests at the reception desk and in the restaurant and bars.
• Act as a city concierge with recommendations for places to visit, eat, shop or party.
• Keep front areas tidy and ready for the next shift.
• Assist with requests regarding facilities and learn new skills on the job.

Skills

Hospitality

Customer service

Communication

Independent work

Education

University student

Hospitality/Business related degree

Tools

None

Job description

As our Front Office Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Eindhoven-location will become a raving fan of TSH instantly!

About The Social Hub

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.

What You’ll Do

• You make sure everyone gets a warm welcome as soon as they walk in;
• You’ll help our guests at our reception desk.
• You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party;
• Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift;
• You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).

Who You Are

• You’re currently enrolled in a University;
• Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business;
• Enjoy receiving and taking responsibility and you can work independently;
• You have a flexible, hands-on, motivated and positive approach;
• You’re an octopus that loves to get your dexterity skills into action;
• You love responsibility and handle stressful peak periods like a pro;
• Fluent in English – Know any other languages? The more the merrier!
• Hard working, responsible and a “let’s do this!” mentality;
• You must be studying within the EU.

What we offer

• An amazing work environment with a fantastic vibe and lots of positive energy;
• On the job coaching and guidance;
• Monthly compensation for your internship (please note that travel costs are not reimbursed)
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry;
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change;
• A first glimpse into the world of Hospitality with one of the most innovative players in the market;
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues.